Fortinet FortiWeb 3000F Secure RMA Service, 1-Year (FC-10-FW3KF-301-02-12)

When a FortiWeb 3000F appliance fails during an active compliance validation period, the question of where that hardware goes matters as much as how fast a replacement arrives. FC-10-FW3KF-301-02-12 covers one year of Fortinet Secure RMA service, guaranteeing that defective units are destroyed on-site under a certified process rather than returned through standard logistics channels.

Overview

The Secure RMA add-on for the FortiWeb 3000F modifies the standard hardware replacement process in one critical way: Fortinet dispatches a technician to perform certified destruction of the failed appliance before a replacement is issued. The defective unit never enters the return-shipping stream. This service operates under documented chain-of-custody procedures and produces a destruction certificate, giving your compliance team an auditable record for every hardware incident. The comparison table below shows how Secure RMA fits within the FortiCare support tiers.

Who it suits

A 1-year Secure RMA term is the right starting point for organizations in the initial phase of a compliance program. If your team is working through a first PCI DSS assessment, deploying FortiWeb in a new HIPAA-covered environment, or validating a security architecture before committing to a longer service cycle, the 12-month term matches your planning horizon. Government and defense contractors operating under data handling mandates also use the 1-year term to align with annual contract and authorization review periods.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FW3KF-301-02-12 is delivered electronically worldwide with no shipping required. Orders placed with DataCenter360.ca receive confirmation of service activation, making it straightforward to attach the purchase record to your compliance documentation package. Contact us if you need a quote referencing a specific FortiCare support tier or an existing service contract number.

Frequently asked questions