Fortinet FortiWeb 4000F FortiCare Premium Support, 3-Year (FC-10-FW4KF-247-02-36)

SKU: FC-10-FW4KF-247-02-36

Original price was: CAD$209,944.45.Current price is: CAD$167,508.87.

Save:20%You save CAD$30561.70
FortiWeb 4000F FortiCare Premium Support, 3-Year (FC-10-FW4KF-247-02-36): three years of TAC phone support, 1-hour critical-issue response, and advanced hardware RMA, delivered electronically worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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  Official Fortinet Partner Support
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  Licensing available worldwide — delivered electronically to any country

Product description

Locking in three years of FortiCare Premium on the FortiWeb 4000F eliminates the annual renewal scramble and delivers the same 1-hour critical response and advanced hardware RMA that enterprises depend on, with a per-year cost advantage over back-to-back annual subscriptions. For security operations teams managing multi-year budget cycles, the 3-year term aligns support coverage to typical infrastructure refresh intervals.

Overview

FortiCare Premium provides Fortinet TAC access by phone, a 1-hour SLA for Severity-1 events, and advanced RMA for the FortiWeb 4000F appliance. The 3-year subscription (FC-10-FW4KF-247-02-36) bundles that coverage into a single purchase, reducing administrative overhead and locking in the support tier for the full term. All FortiCare tiers include firmware updates and access to Fortinet’s online support tools and asset portal; Premium adds the phone channel and the faster hardware replacement path that the 4000F’s role in production traffic demands.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

The 3-year term is well matched to large enterprises and managed service providers that run the FortiWeb 4000F as a long-term infrastructure component rather than a short-cycle appliance. Organizations on 3-year capital budgets often find it cleaner to align support expenditure to asset depreciation schedules. It also suits security teams that have already validated FortiCare Premium’s value and want continuity of the phone TAC channel and advanced RMA across a planning horizon without revisiting the purchase each year.

Buying from DataCenter360.ca

DataCenter360.ca supplies this 3-year FortiCare Premium subscription (FC-10-FW4KF-247-02-36) as an authorized Fortinet Select Partner. Delivery is electronic and available worldwide. If you are co-terminating support across multiple Fortinet devices, contact our team for a consolidated quote covering all affected SKUs and terms.

Frequently asked questions

Does a 3-year term change the SLA commitments compared with a 1-year subscription?
No. The SLA terms are identical regardless of the subscription length. A 3-year FortiCare Premium subscription carries the same 1-hour critical response, phone TAC access, and advanced RMA as a 1-year subscription.
What happens to support if my FortiWeb 4000F is replaced mid-term?
FortiCare subscriptions are registered to a specific device serial number. If the appliance is replaced under an RMA, Fortinet transfers the remaining coverage to the replacement unit. For full hardware replacements outside RMA, contact Fortinet or DataCenter360.ca to discuss re-registration options.
Is this subscription eligible for the Priority RMA add-on?
Yes. FortiCare Premium subscribers can add Priority RMA on top of the standard advanced-replacement option. Priority RMA typically reduces the replacement dispatch time further, and it is available as a separate add-on through Fortinet’s support catalogue.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWeb-4000F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiWeb

MPN

FC-10-FW4KF-247-02-36

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