Fortinet FortiWeb 400F Secure RMA Service, 3-Year (FC-10-FV40F-301-02-36)

SKU: FC-10-FV40F-301-02-36

Original price was: CAD$6,237.30.Current price is: CAD$4,976.58.

Save:20%You save CAD$909.57
FortiWeb 400F 3-Year Secure RMA Service (FC-10-FV40F-301-02-36) lets organizations standardize on-site hardware destruction as a repeatable procedure across a 3-year FortiWeb support cycle, keeping failed appliances out of Fortinet’s depot and satisfying chain-of-custody requirements under PCI DSS, HIPAA, and NIST 800-53 worldwide.
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Product description

Organizations that have confirmed on-site destruction fits their compliance posture typically formalize it by aligning the Secure RMA term with their hardware refresh and audit cycle. A 3-year agreement under FC-10-FV40F-301-02-36 covers the FortiWeb 400F through the middle portion of its operational life, building a documented, repeatable procedure for handling failed appliances without creating chain-of-custody exceptions in annual compliance assessments.

Overview

Secure RMA (svc code 301) modifies the standard FortiCare hardware return process: when the FortiWeb 400F fails, Fortinet ships a replacement and the defective unit is destroyed on-site by the customer rather than returned to Fortinet’s depot. Over a 3-year term, this procedure can be documented once, incorporated into the organization’s internal media-disposal policy, and cited in compliance assessments across all three years of coverage. The FortiWeb 400F may hold TLS private keys, custom detection rules, and session data that qualify as sensitive material under PCI DSS, HIPAA, and FedRAMP controls, making controlled disposal a concrete compliance requirement rather than a best-practice recommendation.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 3-year term is well matched to organizations that have already validated Secure RMA against their internal policies and want continuity across their next audit cycle. Financial services teams running WAF infrastructure under PCI DSS, healthcare networks processing ePHI, and government agencies governed by FedRAMP or NIST 800-53 benefit from a consistent, documented disposal record spanning multiple annual reviews. Managed security providers maintaining FortiWeb appliances on behalf of regulated clients will also find the medium-term agreement easier to align with multi-year managed service contracts.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FV40F-301-02-36 is in stock at $3,590.43 for a 3-year term. Choosing this term lets organizations embed Secure RMA into a repeatable annual compliance process without renegotiating coverage each year. Delivered electronically worldwide; activation details arrive by email after order confirmation.

Frequently asked questions

Does Secure RMA guarantee faster hardware replacement than standard FortiCare?
Not by itself. Secure RMA (svc 301) addresses where the failed unit goes, not how fast the replacement arrives. If replacement speed is also a priority, ask DataCenter360.ca about pairing Secure RMA with a Priority RMA add-on (svc 211 or 212).
Can Secure RMA be added mid-contract to an existing FortiCare agreement?
Generally yes, subject to Fortinet’s current service terms. Contact DataCenter360.ca to confirm whether an in-term addition is available for your specific FortiWeb 400F registration and what co-termination options apply.
Does this service cover software support, or hardware replacement only?
Secure RMA is an add-on that covers the hardware replacement process specifically. The underlying FortiCare contract provides software support, firmware access, and technical assistance; Secure RMA changes how a failed physical unit is handled rather than adding a new software entitlement.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWeb-400F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiWeb

MPN

FC-10-FV40F-301-02-36

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