Fortinet FortiWeb 600F 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-FV60F-212-02-36)

A three-year Priority RMA commitment on the FortiWeb 600F removes the annual renewal decision from your support calendar and fixes on-site response terms for the full contract period. FC-10-FV60F-212-02-36 delivers 4-hour on-site engineer dispatch and advanced hardware replacement across three consecutive years, giving operations teams predictable support costs and consistent hardware continuity coverage while the appliance handles web application security workloads.

Overview

The 4-Hour On-Site RMA add-on (svc_code 212) requires FortiCare Premium or Elite as a base subscription and elevates hardware support above the Essential tier’s next-business-day return-and-replace model. Over the 3-year term, any confirmed hardware failure on the FortiWeb 600F triggers a Fortinet field engineer dispatch within 4 hours, with an advanced replacement unit shipped concurrently. The comparison table below shows how Priority RMA coverage maps across the three FortiCare support tiers.

Who it suits

Organizations with an established FortiWeb 600F deployment and a 3-year operational planning horizon benefit most from this term. It fits environments with defined support budgets, where aligning hardware support renewals with other infrastructure contracts simplifies procurement. It is also appropriate for teams managing web application firewall infrastructure under service-level agreements that specify recovery time objectives measured in hours, and who want those terms locked in without annual renegotiation.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Purchasing FC-10-FV60F-212-02-36 as a 3-year term consolidates three renewal cycles into one transaction, reducing procurement overhead for the life of the contract. The license is delivered electronically worldwide and is typically processed within one business day. Contact DataCenter360.ca for volume pricing or to align the start date with an existing FortiCare Premium or Elite base contract already in place on the appliance.

Frequently asked questions