Fortinet FortiWeb VMC08 FortiCare Premium Support, 1-Year (FC-10-VMC08-248-02-12)

An annual FortiCare Premium Support subscription for the FortiWeb VMC08 delivers 12 months of continuous coverage, including 24×7 TAC access by phone and ticket, a 1-hour response SLA for critical issues, and entitlement to all firmware and security signature updates released during the term. For teams that review support contracts on an annual basis, this is the natural starting point.

Overview

FortiWeb is Fortinet’s dedicated web application firewall (WAF) platform, designed to protect web-facing applications and APIs against OWASP Top 10 threats, injection attacks, bot traffic, and application-layer attacks. The VMC08 is a virtual machine deployment tier of FortiWeb, run as a software instance in private or public cloud infrastructure.

FortiCare Premium Support (service code 248) keeps the VMC08 instance fully covered for the 1-year subscription term. Entitlements include: 24×7 phone and ticket access to Fortinet’s Technical Assistance Center (TAC); a 1-hour SLA for P1 critical issues; firmware updates and security signature refreshes for the duration of the subscription; and access to the Fortinet support portal and knowledge base. Because the VMC08 is a software-only virtual appliance, advance hardware replacement is not part of this service. Coverage centers on license continuity, software updates, and direct engineer-level support.

Who it suits

A 1-year subscription is a practical fit for organizations that align support contracts to annual budget cycles, are deploying FortiWeb VMC08 for the first time and want to validate the platform before committing to a longer term, or anticipate changes in their virtual deployment scale within the coming year. IT teams that manage individual support contracts per system will find the annual term straightforward to track and renew on their standard schedule.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This subscription is fulfilled entirely as an electronic license, with no physical shipment, and is available for worldwide delivery. The 1-year term makes it easy to align the purchase to a current fiscal year budget without overcommitting to future spend. Pricing is in Canadian dollars and sourced through Fortinet’s authorized distribution channel.

Frequently asked questions