Fortinet FortiManager 1000F FortiCare Premium Support, 1-Year (FC-10-FM1KF-247-02-12)

For large-enterprise teams running FortiManager 1000F as the management plane for thousands of Fortinet devices, this 1-year FortiCare Premium subscription delivers the guaranteed response speed and hardware replacement terms necessary to protect operational continuity. The 1-hour critical-issue SLA and advance-ship RMA are the defining practical benefits for environments where management-plane downtime has immediate, network-wide consequences.

Overview

FortiCare Premium for the FortiManager 1000F provides a 1-hour response SLA on critical issues, telephone access to Fortinet technical support, and advance-ship replacement RMA, meaning a replacement unit ships before you return the faulty appliance. That advance-ship model eliminates the return-and-wait gap present in lower-tier support, which is significant for an appliance centralizing policy management across a large Fortinet estate. Software updates and firmware releases are included throughout the active subscription. This is an electronic license delivered worldwide; no hardware ships with the subscription itself. The comparison table below details the full FortiCare tier matrix for the FortiManager 1000F.

Who it suits

FortiCare Premium is appropriate for enterprise network and security operations teams whose FortiManager 1000F manages a large device estate where an appliance failure cannot wait for a next-business-day response. Managed service providers running multi-tenant FortiManager deployments, government and critical-infrastructure organizations with defined escalation requirements, and any team with formal internal SLA obligations will find the combination of 1-hour response, phone access, and advance-ship RMA covers the core operational risk in large-scale management environments.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner selling this subscription at the authorized list price. The license is delivered by email after order confirmation and is valid for worldwide activation. If your environment requires a priority RMA add-on, or if you are purchasing support for multiple FortiManager appliances and want volume pricing, contact DataCenter360.ca before checkout for a consolidated quote.

Frequently asked questions