Fortinet FortiManager 1000F FortiCare Premium to Elite Upgrade, 1-Year (FC-10-FM1KF-204-02-12)

When your FortiManager 1000F operation has grown to where a 1-hour critical-issue response window no longer meets your recovery objectives, this 1-year upgrade converts an existing active FortiCare Premium contract to the Elite tier. The upgrade price is lower than purchasing Elite outright, and the full Elite entitlement takes effect immediately for the remaining contract term.

Overview

Applying this license to your FortiManager 1000F raises the critical-issue response SLA from 1 hour to 15 minutes for the full 1-year term. The upgrade also adds access to the Fortinet Elite monitoring portal and eligibility for Extended Long-Term Support (LTS), both exclusive to the Elite tier. Phone support and advance-ship replacement RMA, already part of your FortiCare Premium contract, continue without interruption. This is an electronic license with worldwide delivery; no hardware ships. The comparison table below outlines how Elite differs from Premium and Essential across key support dimensions.

Who it suits

This upgrade is intended for large-enterprise IT and network operations teams whose FortiManager 1000F is already under FortiCare Premium. Organizations managing hundreds or thousands of Fortinet devices across distributed, multi-site, or multi-tenant environments benefit most from the tighter 15-minute SLA, since a management-plane disruption in those environments can affect security policy enforcement across the full device estate. Teams with compliance mandates specifying RTO thresholds or strict internal escalation timelines often require the Elite response SLA to satisfy those requirements.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This upgrade is delivered electronically and is valid worldwide; no hardware or physical media ships. Confirm that your FortiManager 1000F unit is covered by an active FortiCare Premium contract before purchasing: Fortinet will reject the upgrade registration if the Premium base is absent. For multi-appliance environments or volume-discount inquiries, contact DataCenter360.ca for a quote before checkout.

Frequently asked questions