Fortinet FortiManager 1000G FortiCare Premium Support, 3-Year (FC-10-FM1KG-247-02-36)

Three years is the most widely chosen support term for enterprise-class management appliances, and FC-10-FM1KG-247-02-36 locks in FortiCare Premium coverage on your FortiManager 1000G for exactly that period. A single 36-month contract replaces three separate annual renewals, removing the administrative overhead of recurring procurement cycles and giving your operations team a stable, uninterrupted support baseline to plan against. It is the practical middle ground between the flexibility of an annual term and the maximum commitment of five years.

Overview

FortiCare Premium Support on the FortiManager 1000G covers the platform’s critical role as the centralized policy and configuration hub for large Fortinet deployments. At the Premium tier, critical issues receive a 1-hour response commitment rather than the next-business-day window of Essential. Telephone support connects your engineers directly to Fortinet specialists, and hardware RMA is handled by advance replacement rather than the standard return-and-replace process. The subscription also keeps your appliance eligible for the Priority RMA add-on and includes firmware updates, the online support portal, and the Fortinet asset management tools, all sustained continuously for the 36-month term. The comparison table below shows how Premium positions against Essential and Elite across every covered feature.

Who it suits

This three-year term is well suited to organizations that have made a clear long-term commitment to FortiManager 1000G as their central management platform and want to avoid two renewal cycles over the next three years. Network operations teams that have integrated FM1KG into their change-management and incident workflows need the assurance that support will not expire mid-cycle. Enterprises that manage procurement through multi-year agreements, or that prefer predictable support costs spread across a defined period, will find the 36-month term reduces both administrative effort and the risk of an unintentional lapse. Teams still evaluating their long-term support needs can consider the 1-year term first, while those with no planned platform replacement within five years may find the 5-year term a better value per year.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and sources FortiCare subscriptions directly through official Fortinet channels. FC-10-FM1KG-247-02-36 is fulfilled electronically and can be delivered to customers anywhere in the world without geographic restriction. If you are renewing an existing FortiCare contract or moving from a different support tier, our team can confirm that the new subscription attaches correctly to your FM1KG serial number and that there is no gap or overlap in coverage before you complete the order.

Frequently asked questions