Fortinet FortiManager 1000G 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FM1KG-212-02-60)

Large enterprises and service providers that have standardized on the FortiManager 1000G as their long-term network management platform can lock in 4-Hour On-Site Priority RMA for a full 5-year horizon with FC-10-FM1KG-212-02-60. A qualifying hardware case triggers dispatch of a Fortinet-certified field engineer to your registered site with replacement hardware, with the 4-hour clock beginning at case initiation. At 60 months, this term covers most or all of a typical high-capacity management appliance lifecycle without a single renewal event for the RMA add-on.

Overview

Service code 212 positions on-site engineer dispatch as the standard replacement method for covered hardware events, replacing return-and-ship with active field response. A Fortinet-certified engineer delivers replacement FortiManager 1000G hardware to your registered site address within 4 hours of case initiation. Eligibility is restricted to customers holding a FortiCare Premium or FortiCare Elite base contract; FortiCare Essential does not qualify. The 5-year term eliminates annual renewal management for the RMA add-on through what is often the entire service life of a high-capacity management appliance. The table below outlines how Priority RMA eligibility and support response compare across FortiCare tiers.

Who it suits

A 60-month term fits organizations with long infrastructure planning horizons where the FortiManager 1000G is expected to remain in production for the foreseeable future. Government agencies, service providers, and large enterprise IT teams that want maximum budget predictability across a 5-year capital cycle will find a single RMA add-on covering the full period simpler to manage than five separate annual purchases. It is also a sound choice for sites where procurement approvals carry overhead, since renewal activity is deferred until the end of the full term.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FM1KG-212-02-60 is delivered electronically and activates on the Fortinet Support Portal against your FortiManager 1000G serial number, with worldwide delivery and no hardware shipment. At 5 years, this is the longest available term for the 4-Hour On-Site Priority RMA add-on on the FM1KG, offering the highest level of coverage continuity for a single purchase. Contact our team to confirm your site’s on-site dispatch eligibility and to align the activation date with your existing FortiCare agreement.

Frequently asked questions