Fortinet FortiManager 3000G FortiCare Premium to Elite Upgrade, 1-Year (FC-10-M03KG-204-02-12)

Organizations that already hold FortiCare Premium on their FortiManager 3000G can move to Elite-tier coverage without starting a new contract. This 1-year upgrade applies to the current active term, delivering Elite entitlements at a lower cost than purchasing Elite outright, with no gap or overlap in coverage.

Overview

The Premium to Elite Upgrade converts existing FortiCare Premium entitlements on the FortiManager 3000G to Elite level for the remainder of the active contract. The primary change is response time: FortiCare Premium commits to a 1-hour critical-issue response; Elite reduces that to 15 minutes, a meaningful difference when the 3000G is coordinating policy and firmware across a large Fortinet estate. The upgrade adds Extended Long-Term Support (LTS), extending firmware and security-patch access beyond the standard end-of-support date, and unlocks the Elite monitoring portal for proactive appliance-health visibility. All existing Premium entitlements remain in place; none are removed. Advance-ship RMA, telephone support, and priority RMA eligibility already under Premium continue without interruption.

Who it suits

This SKU is the right path for enterprise IT and managed-service teams that provisioned FortiCare Premium at purchase and whose 3000G now anchors a larger, more distributed, or more operationally sensitive Fortinet deployment. When a management-plane incident disrupts coordinated policy enforcement across multiple sites, cutting the critical-issue response window from one hour to 15 minutes has a direct impact on recovery time, affected device count, and downstream service continuity.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-M03KG-204-02-12 is an electronic license with worldwide delivery; no hardware ships. Before ordering, confirm the active FortiCare Premium contract number, as Fortinet requires an existing Premium reference to bind the upgrade to the correct 3000G serial number. Contact DataCenter360.ca for co-term pricing or order sequencing assistance.

Frequently asked questions