Fortinet FortiManager 3100G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-FM31G-211-02-12)

A FortiManager 3100G failure stops centralized policy pushes and configuration visibility across every FortiGate the appliance manages. FC-10-FM31G-211-02-12 attaches 4-Hour Hardware Delivery Priority RMA to an active FortiCare Premium or Elite contract for a single year, giving operations teams a confirmed replacement shipment window while preserving the option to re-evaluate coverage at the next annual renewal.

Overview

This add-on commits Fortinet to shipping a replacement FortiManager 3100G unit within 4 hours of RMA approval. The service covers hardware delivery only; no on-site engineer is dispatched. FortiCare Premium or Elite must already be active on the appliance before this add-on can be applied. The table below shows where 4-Hour Priority RMA fits within the FortiCare tier structure and which base contracts make it available.

Who it suits

The 1-year term is a practical fit for operations teams that manage support budgets and renewals on an annual cycle, or for those who want to validate whether Priority RMA coverage justifies the cost before committing to a longer period. It also aligns well when a FortiManager 3100G has less than three years remaining on its support window and matching service end dates is a priority. Eligible worldwide and fulfilled electronically, so there is no shipping coordination required from the buyer at time of purchase.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This 1-year add-on is processed and delivered electronically with no geographic restriction on the license. A 1-year term keeps the renewal calendar flexible and lets you adjust coverage level at each annual review. Contact DataCenter360.ca for volume pricing, co-term options with an existing FortiCare Premium or Elite contract, or to bundle this add-on with a base support renewal.

Frequently asked questions