Fortinet FortiManager 3100G Next Calendar Day Priority RMA, 1-Year (FC-10-FM31G-210-02-12)

A FortiManager 3100G running without Priority RMA coverage falls back to standard return-and-replace logistics the moment hardware fails. This 1-year add-on (FC-10-FM31G-210-02-12) closes that gap: Fortinet ships a replacement unit to your site before you return the faulty appliance, and delivery is guaranteed on the next calendar day, not the next business day.

Overview

Next Calendar Day Priority RMA (service code 210) is an add-on subscription that upgrades the hardware replacement process for your FortiManager 3100G. Under standard FortiCare Essential, a failed unit follows a return-and-replace workflow, leaving your management platform offline while the defective appliance is in transit. Priority RMA inverts this sequence: a replacement ships first, arrives by the next calendar day, and you return the faulty unit afterward. The 1-year term keeps coverage synchronized with annual budget and renewal cycles. This is an electronic entitlement delivered worldwide; no physical media ships with this SKU.

Who it suits

Organizations managing FortiManager 3100G appliances in environments where even a single day of downtime on the management plane is unacceptable. A 1-year commitment suits teams aligning Priority RMA coverage with an annual hardware refresh cycle, verifying the service level before extending to a multi-year term, or needing immediate coverage without a longer procurement commitment. Requires FortiCare Premium or FortiCare Elite as the base support contract on the same appliance.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare services worldwide. FC-10-FM31G-210-02-12 ships as an e-delivery entitlement and activates on your registered FortiManager 3100G serial number. Contact us before purchase to confirm your appliance’s current FortiCare tier and renewal date so the 1-year Priority RMA term aligns with your existing contract end date and leaves no coverage gap.

Frequently asked questions