Fortinet FortiManager 3100G 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-FM31G-211-02-36)

Locking in three consecutive years of Priority RMA coverage on a FortiManager 3100G removes the add-on from the annual renewal agenda and ensures the 4-hour replacement SLA stays in place without interruption across a full budget cycle. FC-10-FM31G-211-02-36 attaches 4-Hour Hardware Delivery Priority RMA to an active FortiCare Premium or Elite base contract for 36 months, eliminating two annual re-procurement events for this add-on.

Overview

Under this add-on, Fortinet commits to shipping a replacement FortiManager 3100G unit within 4 hours of RMA approval. No on-site engineer is included; the obligation is hardware delivery. FortiCare Premium or Elite must already be active on the appliance before this add-on can be applied. It cannot be stacked onto a FortiCare Essential-only base. The table below compares FortiCare tiers and confirms which qualify for Priority RMA eligibility.

Who it suits

A 3-year term fits enterprise environments where the FortiManager 3100G manages a stable, production-critical FortiGate estate and where Priority RMA continuity should not depend on annual budget approval. It also suits organizations that co-term hardware support and software license renewals on a 3-year cycle, since this add-on aligns to that cadence without creating a coverage gap year. Eligible worldwide and fulfilled electronically.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 3-year term is fulfilled electronically and applies worldwide. Purchasing a multi-year add-on in a single transaction simplifies the renewal calendar and consolidates three years of Priority RMA coverage into one procurement event. Contact DataCenter360.ca for co-term alignment with your existing FortiCare contract end date, volume pricing across multiple FortiManager appliances, or to pair this add-on with a base support renewal.

Frequently asked questions