Fortinet FortiManager 3100G FortiCare Elite Support, 3-Year (FC-10-FM31G-284-02-36)

Procurement teams managing large Fortinet estates often consolidate support renewals into multi-year contracts to eliminate annual administrative cycles and lock in consistent service terms. FC-10-FM31G-284-02-36 delivers three consecutive years of FortiCare Elite coverage on the FortiManager 3100G, including a 15-minute Severity 1 response SLA, 24×7 telephone support from Fortinet engineers, and Extended LTS firmware access, all under a single purchase order.

Overview

This 3-year FortiCare Elite subscription activates Fortinet’s top support tier from the activation date through the end of the 36-month term. The 15-minute Severity 1 response SLA means that when a critical issue surfaces on your FortiManager 3100G, a Fortinet engineer begins working it within 15 minutes around the clock. Advanced hardware replacement RMA is included for the appliance, covering hardware failures without a separate warranty agreement. The Elite monitoring portal provides enhanced visibility into case status and appliance health throughout the full 3-year window. Extended LTS firmware keeps your 3100G on a stable, vendor-supported firmware track, which is particularly valuable over a multi-year horizon where maintaining a consistent, tested build matters more than adopting new features ahead of schedule.

Who it suits

A 3-year term fits enterprises that have completed a Fortinet deployment and want predictable support costs through the midpoint of the appliance lifecycle. Managed service providers with multi-year client SLA commitments can align their FortiManager 3100G support term to match those agreements, avoiding a lapse year where Elite coverage expires before the client contract ends. Organizations in regulated industries requiring documented support contracts spanning multiple audit cycles also benefit from the 3-year coverage period, which reduces the risk of a gap between audit reviews caused by a missed renewal.

Buying from DataCenter360.ca

DataCenter360.ca stocks FC-10-FM31G-284-02-36 for worldwide e-delivery as an authorized Fortinet Select Partner. Purchasing a 3-year term folds three separate renewal transactions into one, reducing procurement overhead for IT teams managing large Fortinet estates. If your organization requires a formal quote or purchase order for internal budget approval, contact DataCenter360.ca directly before ordering.

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