Fortinet FortiManager 3100G Next Calendar Day Priority RMA, 3-Year (FC-10-FM31G-210-02-36)

When the FortiManager 3100G is the centralized policy and logging hub for a production Fortinet fabric, a hardware failure that drags on for days is not a support inconvenience — it is an operational outage. This 3-year add-on (FC-10-FM31G-210-02-36) locks in next-calendar-day replacement delivery for the full term, so IT teams spend three renewal cycles focused on the network rather than scrambling to restore the management plane each time a contract lapses.

Overview

Next Calendar Day Priority RMA (service code 210) upgrades the hardware replacement process on your FortiManager 3100G for a consecutive 36-month period. Where a standard Essential contract sends a replacement only after the defective unit is received, Priority RMA reverses the sequence: Fortinet ships first, the replacement arrives by the next calendar day, and the return happens afterward. Locking in a 3-year term reduces procurement overhead compared to annual renewals and ensures uninterrupted priority coverage across the typical mid-cycle lifespan of an enterprise appliance. This is an electronic entitlement with worldwide availability; no hardware ships with this SKU.

Who it suits

IT operations teams that treat the FortiManager 3100G as a tier-one infrastructure component and need documented recovery time commitments for internal SLAs or compliance audits. A 3-year term aligns naturally with a typical hardware deployment window, reducing the risk of a coverage gap between renewal cycles. This add-on is appropriate for organizations that want multi-year cost certainty without committing to the full appliance lifecycle in a single purchase. Requires FortiCare Premium or FortiCare Elite as the base support contract on the same appliance.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare add-on services worldwide. FC-10-FM31G-210-02-36 is delivered electronically and registered against your FortiManager 3100G serial number. If your appliance’s current FortiCare Premium contract has fewer than 36 months remaining, contact us before ordering so we can align the Priority RMA start and end dates with your base contract and prevent a coverage mismatch at renewal.

Frequently asked questions