Fortinet FortiManager 3100G Secure RMA Service, 3-Year (FC-10-FM31G-301-02-36)

Many compliance frameworks require organizations to demonstrate consistent, auditable controls over a multi-year period rather than a single point in time. The 3-year Secure RMA service for the FortiManager 3100G aligns coverage to the recertification cycles of frameworks such as ISO 27001, SOC 2, and PCI DSS, ensuring that hardware disposal procedures remain documented and consistent across the full audit window without an annual renewal gap that could leave the control unattested.

Overview

Fortinet Secure RMA (service code 301) adds a chain-of-custody protocol to the hardware replacement process. When a FortiManager 3100G unit is returned under an RMA event, Fortinet ensures the failed appliance is handled through a documented destruction workflow rather than standard depot processing. The 3-year term keeps this compliance control active across a full audit cycle without requiring annual renewal decisions. The comparison below shows how Secure RMA positions within the FortiCare tier structure.

Who it suits

The 3-year term is particularly suited to organizations undergoing formal compliance recertification on a multi-year schedule. Finance, healthcare, and government entities that map hardware disposal requirements to ISO 27001 triennial audits, multi-year SOC 2 Type II programs, or PCI DSS assessment cycles benefit from uninterrupted Secure RMA coverage. The FortiManager 3100G manages enterprise-wide network policies, device configurations, and log archives; documented chain-of-custody for any failed unit is a required control in regulated data environments. Aligning the service term to the audit cycle gives auditors a continuous record rather than a patchwork of annual entitlements.

Buying from DataCenter360.ca

A 3-year term reduces renewal overhead while keeping Secure RMA coverage synchronized with compliance program milestones. Organizations aligning hardware refresh schedules to three-year depreciation cycles will find the term a natural fit with their existing procurement rhythm. DataCenter360.ca is an authorized Fortinet Select Partner offering this service with electronic, worldwide delivery. Secure RMA requires an active FortiCare contract on the covered FortiManager 3100G appliance. Contact DataCenter360.ca to confirm entitlement stacking or to request pricing for multi-unit deployments.

Frequently asked questions