Fortinet FortiManager 3100G FortiCare Premium Support, 5-Year (FC-10-FM31G-247-02-60)

Five-year infrastructure plans and procurement cycles that minimize vendor touchpoints point toward the longest available support term. FC-10-FM31G-247-02-60 provides five continuous years of FortiCare Premium support for the FortiManager 3100G, covering 1-hour critical-issue response, telephone support, and advanced hardware replacement from a single purchase. For a management appliance expected to run at the core of the network for the full term, this SKU eliminates four annual renewal cycles entirely and fixes the support commitment at the point of order.

Overview

FortiCare Premium places the FortiManager 3100G in a support tier that goes substantially beyond the baseline. Essential-tier customers receive next-business-day critical response and return-and-replace RMA; Premium customers receive a 1-hour critical response SLA, telephone support, and advanced hardware replacement that ships a unit before the faulty one is returned. Premium also qualifies the contract for Priority RMA add-on services, which require at least Premium-level coverage. FC-10-FM31G-247-02-60 maintains all of these entitlements for 60 consecutive months. For a management platform overseeing hundreds or thousands of managed devices, five years of uninterrupted Premium coverage removes any gap risk that comes with annual renewals. The table below positions Premium against Essential and Elite for a direct comparison.

Who it suits

A 5-year term suits organizations with long-horizon infrastructure commitments where the FortiManager 3100G is expected to remain in service for the full period. Large enterprise and government network operations that complete multi-year capital plans and want a single support line item for the appliance will find FC-10-FM31G-247-02-60 the most operationally efficient choice. It also appeals to procurement teams aiming to reduce annual vendor contract work, since five years of FortiCare Premium requires no renewal action until the term ends. Environments that have already validated FortiCare Premium as the right support tier and confirmed they do not need the Elite tier’s 15-minute response or its extended LTS portal are the clearest match for this term length.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with FC-10-FM31G-247-02-60 in stock. Electronic delivery worldwide means the license entitlement is available immediately after purchase, with no physical shipment or geographic restriction. A 5-year term represents a significant support commitment, and DataCenter360.ca can issue a formal quote with full pricing and contract details before you place the order. If you need to align the start date with your current coverage expiry to avoid a gap or overlap, contact DataCenter360.ca before ordering. Add to cart or use the quote form to begin.

Frequently asked questions