Fortinet FortiManager 3100G Secure RMA Service, 5-Year (FC-10-FM31G-301-02-60)

SKU: FC-10-FM31G-301-02-60

Original price was: CAD$108,739.53.Current price is: CAD$86,760.27.

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Fortinet FortiManager 3100G Secure RMA Service, 5-Year (FC-10-FM31G-301-02-60) covers chain-of-custody destruction of failed appliance hardware across the full operational life of the appliance, for regulated enterprises worldwide.
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Product description

For organizations with long-running compliance programs, managing hardware disposal controls on an annual renewal basis introduces unnecessary administrative overhead and audit risk. The 5-year Secure RMA service for the FortiManager 3100G covers the full planned operational life of the appliance in a single entitlement, keeping the chain-of-custody destruction protocol active and documented without requiring multiple renewal decisions over the device’s service life.

Overview

Fortinet Secure RMA (service code 301) extends the FortiManager 3100G’s hardware replacement process with a documented, compliant chain-of-custody protocol. When a unit is returned under an RMA event, Fortinet handles the failed appliance through certified destruction rather than standard depot processing. The 5-year term provides the longest available coverage window, ensuring no gap in the secure disposal control across the appliance’s full lifecycle. The comparison below shows how Secure RMA positions within Fortinet’s FortiCare offering.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 5-year term is appropriate for regulated enterprises that plan to operate the FortiManager 3100G across the full hardware lifecycle and need secure disposal coverage to remain active without interruption. Government agencies, defense contractors, financial institutions, and healthcare organizations subject to long-term data-security mandates are the primary audience. Because the FortiManager 3100G holds enterprise-wide network management data throughout its service life, a long-term Secure RMA commitment ensures that any hardware failure at any point in the lifecycle is handled through a documented, auditable process with no coverage gap.

Buying from DataCenter360.ca

A 5-year term is the most administratively efficient choice for organizations planning compliance controls over a full hardware depreciation cycle. A single 5-year entitlement eliminates the cost of annual renewal reviews and provides auditors with a continuous documented record across the appliance’s operational life. DataCenter360.ca is an authorized Fortinet Select Partner; this service is fulfilled electronically with worldwide delivery. An active FortiCare contract is required on the covered FortiManager 3100G appliance. Contact DataCenter360.ca for multi-appliance pricing or to discuss renewal options as the term approaches end.

Frequently asked questions

Is a 5-year Secure RMA term renewable at the end of the period?
Yes. At the end of the 5-year term, organizations can renew Secure RMA coverage with a new entitlement. DataCenter360.ca can assist with renewal timing and coordinating coverage continuity with your active FortiCare contract to avoid any gap in the documented destruction protocol.
What happens if the appliance is replaced mid-term?
Secure RMA coverage is tied to the original appliance entitlement. If the FortiManager 3100G is replaced with a new unit before the term expires, a separate Secure RMA entitlement is required for the replacement hardware. Contact DataCenter360.ca to discuss coverage options when planning a hardware refresh.
Can Secure RMA be combined with Priority RMA on the same appliance?
Yes. Priority RMA and Secure RMA address different aspects of the RMA process. Priority RMA accelerates the replacement timeline; Secure RMA ensures the failed unit is destroyed through a documented chain-of-custody process. The two services are complementary and can be maintained simultaneously on the same FortiManager 3100G appliance.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiManager-3100G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiManager

MPN

FC-10-FM31G-301-02-60

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