Fortinet FortiManager 3700G FortiCare Premium to Elite Upgrade, 1-Year (FC-10-M3K7G-204-02-12)

Organizations running the FortiManager 3700G on a FortiCare Premium contract gain a cost-efficient path to Elite-level coverage with this one-year upgrade. Rather than replacing a Premium subscription, this SKU layers on the three capabilities that distinguish Elite from Premium: a 15-minute critical-issue response SLA, extended long-term software support (LTS), and access to Fortinet’s Elite monitoring portal. An active FortiCare Premium contract on the same device is required.

Overview

FortiCare Elite raises the bar on two dimensions that matter most for large-scale network management: speed of incident response and longevity of software coverage. This upgrade SKU delivers exactly those additions to customers who already hold a valid FortiCare Premium contract for their FortiManager 3700G. Critical-issue response time drops from one hour under Premium to 15 minutes, the fastest SLA Fortinet publishes. Extended LTS ensures the appliance receives software maintenance beyond the standard end-of-support window, protecting multi-year refresh cycles. The Elite monitoring portal gives Fortinet direct visibility into appliance health, enabling proactive intervention before issues escalate to outages. All existing Premium benefits, including phone support and advanced hardware replacement, remain in effect.

Who it suits

This upgrade is designed for large enterprises, service providers, and MSSPs where the FortiManager 3700G is the central orchestration point for hundreds or thousands of Fortinet devices. Teams that opened support cases under Premium and found one-hour response insufficient during high-severity incidents will see the most immediate benefit from the 15-minute SLA. Organizations planning to keep the 3700G in production past Fortinet’s standard software support window benefit from the LTS component, which keeps firmware patched without forcing an early hardware refresh. NOC and security operations teams that want Fortinet’s proactive monitoring added to their existing support contract, without paying the full Elite subscription price, will find this upgrade the most economical option available.

Buying from DataCenter360.ca

DataCenter360.ca offers this upgrade SKU with worldwide electronic delivery. Because this is a software-only entitlement, fulfillment is immediate upon order confirmation. Before purchasing, confirm that your FortiManager 3700G is registered to an active FortiCare Premium contract, since this SKU cannot activate without that prerequisite in place. Contact the DataCenter360.ca team with your device serial number and current contract details to verify eligibility, or use the Request a Quote form to bundle the upgrade alongside a Premium renewal quote.

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