Original price was: CAD$4,545.47.CAD$3,705.55Current price is: CAD$3,705.55.
Annual budget cycles don’t always allow for multi-year commitments upfront. FC-10-FM41G-204-02-12 moves your FortiManager 410G from FortiCare Premium to FortiCare Elite for 12 months. You pay the pricing delta between the two tiers, not the full Elite rate, and gain the two capabilities Premium does not include: a 15-minute SLA on critical issues and access to Fortinet’s Elite monitoring portal for proactive asset visibility.
FortiCare Elite is Fortinet’s highest support tier. Upgrading from Premium to Elite on a FortiManager 410G closes the response-time gap from 1 hour to 15 minutes for severity-1 issues and adds extended Long-Term Support eligibility alongside the Elite monitoring portal. The upgrade is applied electronically to the existing appliance; no hardware change or reconfiguration is required. The table below shows exactly where Elite differs from the two tiers below it, so you can confirm the value of the upgrade before purchasing.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This 1-year term suits network teams that operate on a fiscal-year support budget and prefer to evaluate Elite’s response-time improvement before committing to a longer subscription. It is also appropriate when a FortiManager 410G deployment is within 12 months of a planned hardware refresh, where a shorter upgrade window aligns support coverage with the appliance lifecycle. The subscription is delivered electronically and applies worldwide regardless of the customer’s location or region.
DataCenter360.ca is an authorized Fortinet Select Partner. Ordering FC-10-FM41G-204-02-12 through DataCenter360.ca means your upgrade is fulfilled by a verified channel partner with direct access to Fortinet’s licensing systems. Delivery is electronic, typically within one business day after order confirmation. No shipping address is required. This 1-year term lets you review and renew annually, keeping support-tier decisions aligned with your regular IT budget cycle and giving you flexibility to extend to a longer term at renewal.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiManager-410G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiManager |
| MPN | FC-10-FM41G-204-02-12 |
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