Fortinet FortiManager 410G FortiCare Premium Support, 3-Year (FC-10-FM41G-247-02-36)

SKU: FC-10-FM41G-247-02-36

Original price was: CAD$54,545.66.Current price is: CAD$43,520.48.

Save:20%You save CAD$7903.96
FortiCare Premium Support for the FortiManager 410G, 3-year term (FC-10-FM41G-247-02-36), locks in 1-hour critical-issue response, telephone support, and advanced hardware replacement for 36 months, delivered electronically worldwide.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

Three consecutive years without a renewal interruption is a meaningful operational advantage for teams running the FortiManager 410G at the center of their network management stack. FC-10-FM41G-247-02-36 locks in the full FortiCare Premium entitlement for 36 months: 1-hour critical-issue response, telephone access to Fortinet engineers, and advanced hardware replacement whenever needed. The license is electronic and activates worldwide, with no physical shipment required.

Overview

FortiCare Premium occupies the middle tier of Fortinet’s support ladder. Essential limits response to the next business day and provides no telephone channel; Premium delivers a 1-hour critical-issue SLA, full telephone support, and advanced hardware replacement; Elite compresses the response to 15 minutes and adds the Elite monitoring portal. For the FortiManager 410G, which sits upstream of every managed FortiGate device, fast vendor access when a policy sync fails or a configuration error propagates is not optional. The comparison table below maps what each tier covers.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

A 3-year term is the natural fit for organizations on a standard three-year hardware refresh cycle. IT departments that have sized and deployed the FortiManager 410G as a fixed infrastructure component rarely need the flexibility of annual renewals; they need predictable costs and uninterrupted coverage. Procurement teams working from multi-year IT budgets will find that a single 36-month purchase eliminates three separate renewal approvals and removes the risk of a coverage gap if an annual renewal is delayed past its expiry date.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FM41G-247-02-36 is in stock and delivered electronically to buyers worldwide. A 3-year term purchased in a single transaction reduces procurement overhead compared to three successive 1-year renewals and protects against price changes at each renewal window. Orders are processed and delivered by email, typically on the same business day. For volume pricing on multi-unit deployments or a formal quote, use the Request a Quote option on this page.

Frequently asked questions

Does FortiCare Premium include firmware and software updates for the FortiManager 410G over the 3-year term?
Yes. All FortiCare tiers, including Premium, include firmware updates, access to online support tools, and the Fortinet asset management portal. These entitlements remain active for the full 36-month term.
What happens if the FortiManager 410G appliance needs hardware replacement during the 3-year term?
Premium support provides advanced replacement, meaning Fortinet ships a replacement unit before you return the failed appliance. Premium contracts are also eligible to add the Priority RMA option for accelerated dispatch timing.
Is telephone support available at all hours under FortiCare Premium?
Telephone support is included with FortiCare Premium at all severity levels. Fortinet commits to a 1-hour response for critical issues. Essential support does not include telephone access at any severity level.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiManager-410G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiManager

MPN

FC-10-FM41G-247-02-36

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