Original price was: CAD$45,999.98.CAD$36,702.11Current price is: CAD$36,702.11.
Operators who already hold FortiCare Premium on a FortiManager 3004 can step up to Elite-tier coverage for a single year without restructuring their renewal cycle. The one-year term is a practical entry point for organizations evaluating the 15-minute critical-issue SLA before committing to a longer period, or for environments whose management contracts align to annual budget cycles.
This upgrade SKU applies on top of an active FortiCare Premium subscription for the FortiManager 3004 and extends it with three additional Elite-exclusive entitlements for twelve months: a 15-minute critical-issue response SLA, Extended Long-Term Support (LTS) coverage, and access to the Elite monitoring portal. All existing Premium benefits remain in place, including telephone support, Advanced hardware replacement, Priority RMA add-on eligibility, firmware updates, online tools, and the asset portal. The upgrade is delivered electronically and is valid worldwide. The table below shows where Elite stands relative to Essential and Premium across all key support dimensions.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
The one-year term suits organizations that are mid-cycle on an existing Premium agreement and want to match Elite coverage to the remaining contract period, or procurement environments that require annual reviews before committing to multi-year terms. It is also a practical fit for managed service providers running FortiManager 3004 instances on behalf of clients whose support contracts renew on a 12-month basis. Because this SKU requires an existing FortiCare Premium subscription, confirm that the underlying Premium coverage is current before placing the order.
DataCenter360.ca is an authorized Fortinet partner. This upgrade is fulfilled electronically with no geographic restrictions, so teams in any country can order directly. To purchase or request a volume price for multiple devices, use the quote form on this page. For questions about compatibility with your existing Premium subscription or FortiManager 3004 entitlement, contact our team before placing the order.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiManager |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiManager |
| MPN | FC7-10-M3004-204-02-12 |
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