Fortinet FortiCare Premium to Elite Upgrade, 3-Year (FC2-10-M3004-204-02-36)

A FortiManager M3004 managing up to 110 devices or Virtual Domains is a critical control point for a large device fleet. Keeping that environment under a 3-year Elite contract removes the annual renewal cycle and holds the 15-minute critical-issue SLA in place continuously, with no coverage gaps between terms and no repricing event until year four.

Overview

FortiCare Elite at the FC2 tier covers FortiManager M3004 deployments managing up to 110 devices or Virtual Domains. Over Premium, Elite shortens critical-issue response from 1 hour to 15 minutes and adds the Elite monitoring portal with extended Long-Term Support coverage. The 3-year term locks both improvements in for the full period. Telephone support, advanced RMA, priority RMA eligibility, and firmware access all carry forward from the underlying Premium contract and remain active throughout the upgrade term.

Who it suits

Enterprise teams and service providers running a high-capacity FortiManager M3004 deployment, up to 110 managed devices or Virtual Domains, who need predictable support costs over a three-year horizon. Multi-site environments and managed service operations where the management plane serves multiple customers or locations particularly benefit from the stable SLA and the operational continuity of a single multi-year contract.

Buying from DataCenter360.ca

DataCenter360.ca processes this 3-year upgrade as an authorized Fortinet Select Partner with worldwide electronic delivery. The full term registers against the FortiManager M3004 asset in the Fortinet support portal at the time of purchase. An active FortiCare Premium contract at the FC2 capacity level is required. Reach out to DataCenter360.ca before ordering if you need to confirm which capacity tier applies to your current contract.

Frequently asked questions