Fortinet FortiCare Premium to Elite Upgrade, 3-Year (FC3-10-M3004-204-02-36)

Organizations running FortiManager M3004 at tier 3 with up to 310 managed devices often find that locking in Elite support for 3 years aligns well with infrastructure refresh cycles and multi-year budget planning. This license upgrades an existing FortiCare Premium contract to Elite for 36 consecutive months, securing 15-minute critical-issue response and access to the Elite monitoring portal without annual renewal overhead. A current Premium contract is a prerequisite.

Overview

This 3-year upgrade moves a FortiManager M3004 tier-3 Premium support contract to the Elite tier for 36 consecutive months. Elite delivers a 15-minute window on critical issues (versus 1 hour at Premium), and adds the Elite monitoring portal and extended LTS support for the full duration. Purchasing a 3-year term avoids the administrative work of annual renewals and keeps Elite coverage in place without gaps. The table below shows the full feature comparison across FortiCare tiers.

Who it suits

This SKU is well matched to FortiManager M3004 tier-3 operators with stable environments managing up to 310 devices or Virtual Domains, where support continuity over a 3-year window matters more than year-to-year flexibility. It suits IT teams that align procurement to multi-year capital cycles and want consistent Elite-level response without revisiting the upgrade purchase each year. An active Premium contract is required, making this appropriate at any renewal point where the team decides to step up to Elite for an extended period.

Buying from DataCenter360.ca

DataCenter360.ca stocks FC3-10-M3004-204-02-36 as an authorized Fortinet Select Partner. This support upgrade has no hardware component and delivers electronically to customers worldwide. The 3-year term means one purchase covers Elite support through a full planning cycle. Contact DataCenter360.ca for partner-channel pricing and order assistance.

Frequently asked questions