CAD$19,557.33 Original price was: CAD$19,557.33.CAD$15,604.25Current price is: CAD$15,604.25.
Environments managing up to 1,010 devices or Virtual Domains through FortiManager M3004 at tier 4 benefit from predictable support terms that span a full planning cycle. This 3-year upgrade from FortiCare Premium to Elite secures 15-minute critical-issue response, the Elite monitoring portal, and extended LTS support for 36 consecutive months, removing the need for annual renewals at this scale. It requires an active Premium contract and delivers electronically worldwide.
This SKU upgrades a FortiManager M3004 tier-4 Premium support contract to Elite for 36 months. At tier 4, where up to 1,010 managed devices or Virtual Domains are in scope, the 15-minute critical-issue response that Elite provides is a meaningful improvement over Premium’s 1-hour window. The Elite monitoring portal and extended LTS support are also included for the full 3-year term. The table below compares all three FortiCare support levels side by side.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This 3-year Elite upgrade is a strong fit for established FortiManager M3004 tier-4 operations managing between 1 and 1,010 devices or Virtual Domains, where incident response speed and support continuity are non-negotiable over a multi-year window. It suits procurement teams that operate on 3-year capital plans, and network operations groups that have already used Elite for a shorter term and are ready to commit at scale. An active Premium contract is the only prerequisite.
FC4-10-M3004-204-02-36 is available from DataCenter360.ca, an authorized Fortinet Select Partner. The 3-year term means a single purchase covers Elite-tier support across a full budget cycle for large-scale FortiManager deployments. This license delivers electronically and is available to customers worldwide. Contact DataCenter360.ca with any questions on licensing or order specifics.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiManager |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiManager |
| MPN | FC4-10-M3004-204-02-36 |
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