Fortinet FortiCare Premium to Elite Upgrade, 5-Year (FC7-10-M3004-204-02-60)

For organizations with a long-term commitment to the FortiManager 3004 as their centralized management platform, the five-year upgrade locks in Elite-tier coverage over the maximum available term. Securing a 15-minute critical-issue SLA for five consecutive years removes recurring upgrade decisions and gives operations teams a consistent response commitment across the full expected production lifecycle of a high-capacity 10,010-device and VDOM deployment.

Overview

This upgrade SKU extends an active FortiCare Premium subscription on the FortiManager 3004 to Elite tier for five continuous years. Over that period, subscribers gain three Elite-exclusive entitlements on top of their existing Premium coverage: a 15-minute critical-issue response SLA (compared to one hour under Premium), Extended Long-Term Support, and access to the Elite monitoring portal. All Premium benefits remain in force throughout the full five-year term, including telephone support, Advanced RMA, Priority RMA add-on eligibility, firmware updates, online tools, and the asset portal. The upgrade is delivered electronically and applies worldwide. The table below compares all three FortiCare tiers side by side.

Who it suits

The five-year term is best suited to enterprise environments and service providers where the FortiManager 3004 will serve as a management anchor across a full capital asset lifecycle. Organizations operating under five-year budget appropriation cycles, or subject to procurement policies that favor long-term contract consolidation, benefit from a single purchase covering the entire period without annual renewal risk. An existing FortiCare Premium subscription on the target device is required; confirm entitlement status before purchasing to avoid a gap in coverage at registration.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet partner. This five-year upgrade is fulfilled electronically and available worldwide with no shipping or geographic restrictions. For volume orders or multi-device deployments, request a quote using the form on this page. The team can verify your current Premium subscription details to confirm a clean upgrade registration with Fortinet before the order is placed.

Frequently asked questions