Fortinet FortiManager VM FortiCare Elite Support, 1-Year (FC1-10-M3004-285-02-12)

Managing up to 10 FortiGate devices or Virtual Domains from a single FortiManager VM is straightforward when the underlying support keeps pace. FC1-10-M3004-285-02-12 adds a 1-year FortiCare Elite Support term to a FortiManager VM tier-1 deployment, giving your team 24×7 TAC access, prioritized response, and the firmware updates needed to maintain current security postures throughout the year.

Overview

FortiCare Elite Support (service code 285) is Fortinet’s highest-tier software support subscription. For a FortiManager VM at tier 1, it covers up to 10 managed devices or Virtual Domains and includes 24×7 Technical Assistance Center (TAC) access, enhanced response-time commitments, and entitlement to all firmware releases throughout the 12-month subscription term. Because FortiManager VM is a software appliance, there is no hardware replacement component; the value lies in rapid escalation paths and continuous software currency.

Who it suits

Organizations running a compact FortiManager VM deployment of up to 10 managed FortiGate devices or Virtual Domains who require the highest available support tier. Common buyers include IT teams at small-to-mid-sized businesses standardizing on FortiOS centralized management, managed service providers operating a dedicated FortiManager VM per client, and security architects who need fast TAC escalation to meet internal SLA commitments. A 1-year term is typical for teams evaluating Elite Support before committing to a multi-year agreement, or for environments with annual budget cycles.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC1-10-M3004-285-02-12 is delivered electronically to any country, typically within one business day of order confirmation. If your procurement process requires a formal quote before a purchase order is issued, use the Request a Quote link on this page and reference the SKU directly.

Frequently asked questions