Fortinet FortiManager VM FortiCare Elite Support, 1-Year (FC5-10-M3004-285-02-12)

Managing a large virtual FortiManager deployment means your support coverage must match the platform’s scope. This 1-year FortiCare Elite Support license (FC5-10-M3004-285-02-12) keeps up to 5,010 managed devices and Virtual Domains under Fortinet’s highest support tier for a 12-month term, with electronic delivery to any location worldwide.

Overview

FortiCare Elite Support (service code 285) is Fortinet’s premium support tier for FortiManager VM deployments. It includes 24×7 access to Fortinet’s Technical Assistance Center, priority queue handling, priority firmware access when critical updates are released, and an enhanced response-time SLA above the standard FortiCare levels.

At the FC5 capacity band, this license covers up to 5,010 concurrently managed devices or Virtual Domains. The 1-year term (12 months) starts on the license activation date. No hardware ships; Fortinet delivers the license key electronically, so organizations worldwide can activate immediately after purchase.

Who it suits

This license fits large enterprises and service providers that run FortiManager VM at or approaching the 5,010-device ceiling and prefer a 12-month renewal cycle. An annual term gives procurement teams flexibility to re-evaluate capacity tier, negotiate pricing, or adjust support levels each year without a multi-year commitment. It is well suited to environments in active expansion where the managed-device count is still climbing toward the FC5 ceiling.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner selling FortiManager VM support licenses worldwide. The 1-year term is listed in stock and available for direct online purchase or purchase order. DataCenter360.ca provides Fortinet-issued license documentation and can assist with renewal tracking so annual expiry dates do not catch your team off guard. Contact us before the expiry date if you plan to switch to a 3-year or 5-year term at renewal.

Frequently asked questions