Fortinet FortiProxy 2000G FortiCare Premium Support, 3-Year (FC-10-XY2KG-247-02-36)

A 3-year FortiCare Premium contract aligns with typical enterprise hardware refresh cycles, locking in Premium-tier coverage across the full mid-cycle period. At $28,723.40 for 36 months, it eliminates three annual renewal touchpoints, reduces administrative overhead, and protects against future price-list increases for the covered term.

Overview

FortiCare Premium delivers 1-hour Severity-1 response, telephone support, and advanced hardware replacement for 36 continuous months. Advanced replacement ships before the failed unit is returned, unlike the Essential return-and-replace model, which delays restoration for high-traffic proxy environments. The 3-year term also maintains Priority RMA eligibility (svc codes -210- and -211-) for all 36 months without requiring annual renewal administration or lapse exposure. The table below compares the three FortiCare tiers for the FortiProxy 2000G.

Who it suits

Security teams managing FortiProxy 2000G appliances through a standard 3-to-5-year hardware lifecycle benefit from a single support contract that spans the deployment period. The 3-year term removes renewal-lapse risk, gives procurement a predictable support cost line through the refresh cycle, and ensures telephone access to Fortinet engineers throughout without requiring annual budget reapproval. Organizations that intend to add Priority RMA coverage should confirm the base Premium contract is active before ordering the -210- or -211- add-on.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This 3-year subscription is electronic delivery available worldwide. Contact DataCenter360.ca to co-term this contract with existing Fortinet support renewals or to order across multiple appliances at volume pricing.

Frequently asked questions