Fortinet FortiProxy 2000G 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-XY2KG-212-02-60)

SKU: FC-10-XY2KG-212-02-60

Original price was: CAD$91,480.40.Current price is: CAD$72,989.67.

Save:20%You save CAD$13340.43
Provides five years of 4-hour on-site engineer dispatch and advance hardware replacement for the FortiProxy 2000G, as an add-on to an active FortiCare Premium or FortiCare Elite contract.
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Product description

Locking in five years of 4-Hour On-Site Priority RMA for the FortiProxy 2000G removes hardware support as a recurring procurement task for the remainder of the appliance’s primary service life. Over the full 60-month entitlement, a Fortinet-certified field engineer is dispatched to your registered site within four hours whenever a hardware failure is confirmed — no mid-cycle renewals, no coverage gaps between fiscal years. The license is delivered electronically worldwide the day it is registered in FortiCare, and coverage begins immediately.

Overview

FortiCare Priority RMA (service code 212) adds on-site engineer dispatch and advance hardware replacement to the base FortiCare contract. At the 5-year term, this entitlement covers 60 consecutive months from the activation date. It requires an active FortiCare Premium or FortiCare Elite contract on the same FortiProxy 2000G serial number throughout the coverage period. For organizations managing total cost of ownership across a 5-year depreciation window, this term consolidates all hardware support planning into a single procurement line item.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 5-year term is best suited to organizations that have committed to the FortiProxy 2000G through its full primary service lifecycle — typically large enterprises, government agencies, and critical-infrastructure operators where procurement runs in 5-year cycles and any mid-term contract gap carries both procurement overhead and compliance risk. It is also appropriate where the FortiProxy 2000G fills a mission-critical inspection role: financial trading environments, healthcare networks, and data center perimeters where unplanned proxy downtime triggers formal incident processes and demands the fastest possible resolution commitment for the entire lifespan of the hardware.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet partner. FC-10-XY2KG-212-02-60 is an electronic delivery item; the license key is emailed after order confirmation and registers in the FortiCare portal against your appliance serial number. Coverage applies worldwide. At this term length, most organizations request a formal quote before purchasing — contact DataCenter360.ca to obtain one, and to verify that the 5-year end date aligns with your FortiCare Premium or Elite base contract before activating.

Frequently asked questions

Is a 5-year term available for multi-unit FortiProxy 2000G deployments?
Yes. Each appliance requires its own Priority RMA add-on registered to its serial number. For multi-unit pricing on 5-year terms, request a quote from DataCenter360.ca before ordering to access volume pricing.
What triggers the 4-hour on-site dispatch under this entitlement?
Dispatch is triggered after Fortinet technical support confirms the issue is a hardware defect requiring on-site replacement. Open a P1 case through the FortiCare portal immediately upon failure to start that verification process and start the 4-hour clock.
Can the 5-year term be renewed or extended before it expires?
Renewal can be arranged before the term expires to avoid a coverage gap. Contact DataCenter360.ca well in advance of the expiration date; Fortinet typically allows renewal within 90 days of expiry so there is no lapse in on-site coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiProxy-2000G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiProxy

MPN

FC-10-XY2KG-212-02-60

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