Fortinet FortiProxy 4000G 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-XY4KG-212-02-36)

Multi-year budget cycles make annual support renewals an administrative overhead many organizations prefer to eliminate. FC-10-XY4KG-212-02-36 locks in the 4-hour on-site Priority RMA service for the FortiProxy 4000G across a full 3-year term, reducing renewal workload while keeping a defined hardware-recovery commitment in place throughout.

Overview

This add-on applies to the FortiProxy 4000G and guarantees that, after a hardware fault is confirmed, a Fortinet field engineer carrying a replacement unit arrives on site within 4 hours. The 3-year term spans a period that typically covers most of the planned service life of the appliance at time of purchase, and removes the need to re-procure the add-on annually. Eligibility requires a concurrent FortiCare Premium or FortiCare Elite contract on the same serial number. The comparison below shows which FortiCare tiers support the Priority RMA add-on and how their base response commitments differ.

Who it suits

The 3-year term is the most common multi-year option for organizations that have already validated on-site RMA as part of their support stack and want price certainty across the next planning horizon. Enterprises running the FortiProxy 4000G in core network positions, where every hour of downtime is measurable in productivity or revenue, benefit from knowing the 4-hour response window holds for the duration of the contract without re-quoting each year. The 3-year commitment also tends to produce a lower effective annual cost compared to three consecutive 1-year purchases, making it the practical choice for teams managing multi-unit FortiProxy deployments.

Buying from DataCenter360.ca

DataCenter360.ca stocks FC-10-XY4KG-212-02-36 as an authorized Fortinet Select Partner, with electronic delivery worldwide on most orders the same business day. Organizations managing several FortiProxy 4000G units can request consolidated renewal scheduling to keep all on-site RMA terms co-terminus. Contact our team before ordering if you need a formal quote for multiple units or want to confirm your FortiCare contract tier qualifies.

Frequently asked questions