Fortinet FortiProxy 4000G FortiCare Premium Support, 3-Year (FC-10-XY4KG-247-02-36)

Three years of FortiCare Premium aligns support coverage with the mid-range refresh cycle typical for a high-capacity proxy appliance. A single activation covers the FortiProxy 4000G through its primary production window, removing the annual renewal task and locking in 24×7 telephone access and one-hour critical-case response for the full period.

Overview

FortiCare Premium delivers the broadest standard support package Fortinet offers. Under this three-year contract, the FortiProxy 4000G receives 24×7 telephone and ticket access, a one-hour response SLA on critical-severity cases, advanced hardware replacement, and entitlement to firmware updates for the entire 36-month term. Coverage is issued as an electronic entitlement and is recognized worldwide from the activation date.

Who it suits

The three-year term fits enterprise network teams that plan infrastructure on three-year capital cycles and want support costs that track their depreciation schedule. It is also a practical choice for managed service providers who hold multi-year client agreements and need a matching support duration on the underlying hardware, and for procurement teams that want to reduce the overhead of annual renewals across a larger Fortinet estate.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet-authorized reseller. The three-year entitlement key is delivered electronically after order confirmation, with no geographic restriction. The key registers against your FortiProxy 4000G serial number in Fortinet’s support portal and activates the full 36-month coverage window immediately. For organizations managing multiple appliances, DataCenter360.ca can assist with co-term quoting to consolidate expiry dates onto a single renewal calendar.

Frequently asked questions