Fortinet FortiProxy 400G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-XY40G-211-02-12)

When a FortiProxy 400G appliance goes down, every hour offline carries a measurable cost. FC-10-XY40G-211-02-12 adds Priority RMA to an existing FortiCare Premium or Elite plan, reducing the hardware replacement window to four hours from the moment Fortinet approves the case. Over a 1-year term, this coverage fits organizations that align hardware contracts with annual budget cycles or want to pilot the Priority RMA tier before committing to a longer period.

Overview

The 4-Hour Hardware Delivery Priority RMA is not a base FortiCare plan; it is an add-on that elevates replacement speed beyond what Premium or Elite provide on their own. Under standard advanced replacement, a unit ships on the next available schedule. Priority RMA commits Fortinet to a four-hour delivery target, making it appropriate for FortiProxy 400G deployments where narrow maintenance windows or strict uptime SLAs apply. The table below shows how Priority RMA eligibility and response speed compare across FortiCare tiers.

Who it suits

A one-year term fits IT teams managing FortiProxy 400G appliances in regulated or uptime-critical environments where annual contract reviews are standard practice. Organizations that recently upgraded to FortiCare Premium or Elite to gain Priority RMA eligibility may prefer the 1-year SKU as a first step, giving them a full year to validate the value before extending to a 3-year or 5-year term. Shared service providers supporting multiple tenants on a single FortiProxy 400G platform also benefit: the four-hour replacement commitment applies to the appliance regardless of which workload is affected, making the annual cost straightforward to pass through on a per-client basis.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-XY40G-211-02-12 is delivered electronically; the entitlement is applied to the target FortiProxy 400G through the Fortinet support portal after order confirmation. Because this is a 1-year term, scheduling renewal before coverage lapses is worth doing early. DataCenter360.ca can provide pricing comparisons for the 3-year (FC-10-XY40G-211-02-36) and 5-year (FC-10-XY40G-211-02-60) alternatives if a longer commitment makes sense at renewal time.

Frequently asked questions