Fortinet FortiProxy 400G Next Calendar Day Priority RMA, 1-Year (FC-10-XY40G-210-02-12)

Priority RMA coverage on a one-year term gives network and security teams a direct path to faster hardware replacement without a multi-year commitment. This add-on service upgrades the FortiProxy 400G support contract with next calendar day advance replacement, a meaningful improvement over the standard next-business-day window when production proxy traffic cannot wait for business hours to resume.

Overview

The FortiProxy 400G is a physical proxy appliance that handles explicit and transparent proxy functions including secure web gateway enforcement, SSL/TLS inspection, and application-layer traffic control. Hardware availability directly affects the continuity of all these functions. FC-10-XY40G-210-02-12 is a one-year add-on service that upgrades the RMA response to next calendar day advance replacement: a replacement unit ships to the installation site within one calendar day of failure confirmation, rather than the following business day. This distinction is critical on weekends and public holidays, when a standard RMA window can extend an outage by two or more days. The service cannot be activated standalone; it requires an active FortiCare Premium or FortiCare Elite contract on the same FortiProxy 400G unit. The one-year term aligns to standard annual procurement cycles and suits organizations that prefer to review support tiers at each renewal.

Who it suits

This service add-on is designed for organizations running the FortiProxy 400G in roles where web proxy or SSL inspection continuity affects business operations, compliance posture, or upstream security controls. IT teams managing regulated environments, financial services infrastructure, or high-availability proxy deployments gain the most from the reduced replacement window. The one-year term is a practical fit for teams in the early stages of a FortiProxy deployment, for environments that align support purchases to annual budget cycles, or wherever procurement policy limits multi-year service commitments on individual SKUs.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Ordering the 1-Year Priority RMA (FC-10-XY40G-210-02-12) online delivers coverage electronically; confirm Fortinet activates the add-on against the correct unit serial number. Verify that the FortiProxy 400G unit carries an active FortiCare Premium or Elite contract before purchasing, as the add-on will not activate without that prerequisite in place. For volume pricing or assistance confirming contract eligibility, contact us before placing your order.

Frequently asked questions