Fortinet FortiProxy 400G 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-XY40G-212-02-36)

Three years of 4-Hour On-Site RMA coverage on the FortiProxy 400G XY40G removes the annual renewal task from the support calendar and holds the highest hardware-recovery tier in place for the full contract period. FC-10-XY40G-212-02-36 commits Fortinet to dispatching a certified engineer and delivering a replacement unit within four hours of a confirmed hardware failure, for every year of the term. The add-on requires an active FortiCare Premium or Elite subscription on the same XY40G device and cannot run on a FortiCare Essential plan.

Overview

Service code 212 activates the 4-Hour Hardware and Onsite Priority RMA tier, which goes beyond the standard FortiCare RMA process by committing to on-site engineer presence and hardware delivery within four hours of case confirmation. For organizations running the FortiProxy 400G XY40G over a three-year planning horizon, this contract eliminates two renewal events and removes the risk of a coverage gap if a renewal is delayed. The table below places the Priority RMA add-on in context with the three FortiCare base tiers it can enhance.

Who it suits

This 3-year contract fits organizations that deploy the FortiProxy 400G XY40G as a long-term fixture in their network architecture and want to reduce the administrative overhead of annual support renewals. Procurement teams that negotiate multi-year contracts with vendors benefit from locking in the RMA tier for the same period as their infrastructure agreements. Environments with high proxy availability requirements, where a same-day or next-day hardware return cycle is not acceptable, find the four-hour on-site commitment worth the extended commitment.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-XY40G-212-02-36 is in stock and delivered worldwide as an electronic license with no geographic restriction on activation. A 3-year purchase consolidates three years of the highest RMA tier into a single transaction, simplifying your support asset register. If you are covering multiple XY40G appliances or pairing this with a multi-year FortiCare Premium renewal, DataCenter360.ca can quote a bundled price. Reach out before ordering to confirm the FortiCare Premium or Elite base plan is current on each covered device.

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