Fortinet FortiProxy 400G FortiCare Premium Support, 3-Year (FC-10-XY40G-247-02-36)

Committing to a 3-year FortiCare Premium subscription locks in support costs for the full operational period of a FortiProxy 400G deployment. Over three budget cycles, support pricing stays fixed at the contracted rate and coverage never lapses between annual renewal windows. The subscription carries the same 24×7 TAC access and 1-hour critical-issue SLA as the 1-year plan, with the added certainty that compliance documentation and vendor SLAs remain current without annual procurement effort.

Overview

FortiCare Premium (svc_code 247) covers the FortiProxy 400G (XY40G) with 24×7 telephone and ticket-based TAC support, a 1-hour response SLA for critical issues, and advanced hardware replacement rather than return-and-replace. On a 3-year term, those capabilities remain in place continuously without any renewal action required during the covered period. Firmware updates, Fortinet’s online support portal, and the asset management dashboard are available for the full term. Premium-tier coverage also enables the optional Priority RMA add-on (svc_code 210) at any point during the subscription if faster physical replacement is needed beyond the standard advanced replacement service.

Who it suits

A 3-year plan fits organizations that have standardized on FortiProxy 400G as a long-term explicit proxy and SSL-inspection platform. Procurement teams that bundle multi-year support costs into capital expenditure projects benefit from single-purchase coverage spanning a typical hardware amortization window. Security operations teams with annual audit cycles appreciate having a standing SLA document that covers three consecutive compliance periods without gap or renewal confirmation required. Environments operating under continuous compliance frameworks such as PCI-DSS or HIPAA also find multi-year support commitments simplify annual attestation.

Buying from DataCenter360.ca

DataCenter360.ca processes 3-year FortiCare Premium orders as electronic licenses delivered worldwide through Fortinet’s licensing portal. The multi-year entitlement registers against the specific FortiProxy 400G serial number and is visible in the Fortinet Asset Management portal from day one of coverage. No Canadian shipping is required for subscription licenses. A single purchase covers the entire 3-year term, and DataCenter360.ca provides the order confirmation and registration details needed for procurement records across all three covered years.

Frequently asked questions