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Three years is the most common service contract length for enterprise network appliances because it aligns with typical deployment refresh cycles while eliminating the overhead of annual renewals. FC-10-XY40G-301-02-36 locks in Secure RMA coverage for a FortiProxy 400G (XY40G) across that full 3-year window, so hardware replacement is guaranteed from day one through the end of the standard deployment term without a repeat purchase-order cycle or a gap in protection.
Secure RMA (service code 301) covers the FortiProxy 400G with an advanced hardware replacement process. When a fault is confirmed, Fortinet ships a replacement unit before the defective appliance is returned, minimizing proxy service interruption. The secure return procedures include chain-of-custody documentation, which is particularly relevant for appliances that inspect SSL traffic or enforce data-loss prevention policies. The comparison below shows Secure RMA availability and support response times across FortiCare tiers for the duration of this 3-year term.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
The 3-year term is a strong fit for network operations teams that plan infrastructure on a standard 3-year capital cycle and want hardware support to match. It suits organizations with formal procurement processes where reducing the number of annual renewals simplifies compliance tracking and vendor management. Security teams running the FortiProxy 400G as a dedicated SSL-inspection or explicit-proxy appliance benefit from continuous coverage across the full mid-term period without risking a renewal gap between fiscal years.
DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiProxy services worldwide. FC-10-XY40G-301-02-36 is delivered electronically with no physical shipment and activates against your FortiProxy 400G serial number. Organizations managing multiple XY40G units can request a consolidated quote from DataCenter360.ca to co-terminate all units on a single 3-year renewal date, making future renewals a one-line event rather than a series of staggered orders.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiProxy-400G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiProxy |
| MPN | FC-10-XY40G-301-02-36 |
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