Fortinet FortiProxy 400G 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-XY40G-212-02-60)

Five years of 4-Hour On-Site RMA on the FortiProxy 400G XY40G is the longest single-purchase term available for this service, eliminating four successive renewal events over the contract period. FC-10-XY40G-212-02-60 holds the highest hardware-recovery tier in place for the full five years: a Fortinet-certified engineer on-site and a replacement unit delivered within four hours of confirmed hardware failure. This matters most for environments where the XY40G has no planned replacement before 2031 and proxy availability directly affects business operations. An active FortiCare Premium or Elite base plan on the XY40G is required.

Overview

Service code 212 covers 4-Hour Hardware and Onsite Priority RMA, the highest hardware-recovery tier Fortinet offers for the FortiProxy 400G XY40G. A confirmed hardware failure triggers two parallel commitments: on-site dispatch of a Fortinet-certified field engineer and delivery of a replacement unit, both within four hours. The 5-year contract bundles this response tier into a single 60-month purchase with no annual renewal step required. The table below shows how the Priority RMA add-on interacts with the three FortiCare base tiers.

Who it suits

This 5-year contract suits organizations that treat the FortiProxy 400G XY40G as a core infrastructure component with a long planned lifecycle. Capital-intensive network environments where changing support terms mid-lifecycle creates procurement complexity benefit from a single 5-year commitment. Government agencies, large financial institutions, and managed service providers running XY40G appliances under strict SLA obligations find the five-year term reduces administrative overhead while maintaining the on-site engineer guarantee throughout.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-XY40G-212-02-60 is in stock and delivered worldwide as an electronic license. A 5-year purchase consolidates the highest RMA tier into one purchase order and one activation event. DataCenter360.ca can quote alongside a co-termed 5-year FortiCare Premium renewal to align both expiry dates. Contact the team before ordering to confirm base plan dates and to request multi-unit pricing if you are covering more than one XY40G.

Frequently asked questions