Fortinet FortiProxy 400G FortiCare Premium Support, 5-Year (FC-10-XY40G-247-02-60)

Planning support coverage across the full hardware lifecycle of a FortiProxy 400G simplifies both procurement and compliance management. A 5-year FortiCare Premium term aligns support expiry with the expected end of the appliance’s productive life, eliminating multiple renewal decisions and keeping SLA documentation current throughout. Coverage activates from the subscription start date and runs continuously through five years of 24×7 TAC access, critical-issue response, and advanced hardware replacement.

Overview

FortiCare Premium (svc_code 247) on a 5-year term delivers 24×7 TAC telephone and ticket support, a 1-hour critical-issue SLA, and advanced hardware replacement for a continuous 60-month window without renewal breaks. Firmware updates and portal access are included for the full period, ensuring the FortiProxy 400G receives security patches and feature releases throughout its deployment. The 5-year plan retains eligibility for the Priority RMA add-on (svc_code 210) at any point during the term if faster physical replacement is needed. No re-purchase or annual renewal action is required between the start and end dates.

Who it suits

Organizations with a 5-year hardware refresh cycle or capital depreciation schedule benefit most from this plan, as support and hardware lifecycles align without overlap or gap. Government agencies, educational institutions, and enterprises with multi-year budgeting processes often procure 5-year support alongside hardware to consolidate total cost of ownership into a single purchase order. Teams running long-running explicit proxy deployments for secure web gateway or zero-trust access control will see uninterrupted firmware and TAC access across the full appliance operational period, with no risk of a coverage lapse during a renewal cycle.

Buying from DataCenter360.ca

DataCenter360.ca delivers this 5-year FortiCare Premium entitlement as an electronic license, registered worldwide through Fortinet’s licensing portal. No hardware shipping is involved. A single purchase covers the entire 60-month term, which simplifies accounts-payable processing and audit trails compared to five separate annual renewals. DataCenter360.ca is an authorized Fortinet Select Partner, ensuring the entitlement is genuine and registered correctly to the FortiProxy 400G serial number from day one of coverage.

Frequently asked questions