Fortinet FortiAP-441K 4-Hour Hardware Priority RMA, 5-Year (FC-10-FP41K-211-02-60)

SKU: FC-10-FP41K-211-02-60

Original price was: CAD$2,502.12.Current price is: CAD$1,996.37.

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FortiAP-441K 5 Year 4-Hour Hardware Delivery Priority RMA Service (Requires FortiCare Premium or FortiCare Elite)
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Product description

Five-year AP deployments are common in campus or enterprise settings where access point refresh cycles are long and the coverage zone is operationally critical. FC-10-FP41K-211-02-60 matches that timeline: five years of 4-Hour Hardware Delivery Priority RMA for a single FortiAP-441K, so the hardware replacement SLA stays consistent from initial deployment through the full lifecycle.

What This Service Covers

  • Replacement FortiAP-441K targeting delivery within 4 hours of RMA case confirmation by Fortinet Support
  • Hardware courier only — no engineer is dispatched (see FC-10-FP41K-212 for combined hardware and onsite engineer coverage)
  • 5-Year subscription tied to a single FortiAP-441K serial number
  • Requires an active FortiCare Premium or Elite contract on the same device to be eligible for Priority RMA

About the FortiAP-441K

The FortiAP-441K is an enterprise indoor Wi-Fi 6E access point designed for high-density corporate, education, and healthcare environments. It integrates with the Fortinet Security Fabric: a FortiGate wireless controller enforces security policies across all connected APs, and FortiManager handles provisioning at scale. PoE-powered, it mounts to ceilings or walls without a local controller appliance. In environments where many concurrent clients in a single space need predictable throughput, a failed AP needs to be replaced, not waited out.

The table below shows where Priority RMA sits in the FortiCare support hierarchy — it requires an active Premium or Elite contract to activate:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

4-Hour Hardware vs. Onsite Engineer vs. Next-Day

The -211- tier gets replacement hardware to your door within four hours, assuming in-house IT staff are available to physically swap the unit. If the FortiAP-441K is in a location without IT coverage on-site, the 4-Hour Onsite Engineer tier (FC-10-FP41K-212) dispatches a certified engineer with the hardware so someone is always there to complete the replacement. For environments where a same-morning window is sufficient and overnight exposure is acceptable, the Next Calendar Day tier (FC-10-FP41K-210) reduces contract cost while still providing a defined replacement commitment.

Activation & Delivery

FC-10-FP41K-211-60-12 — actually FC-10-FP41K-211-02-60 — is an electronic license delivered by DataCenter360.ca within 0–1 business days. Register the license key in the Fortinet Support Portal against the specific FortiAP-441K serial number. With an active FortiCare Premium or Elite contract on that same serial, the Priority RMA add-on becomes active. When a hardware failure is confirmed through an open Fortinet Support case, a replacement FortiAP-441K is dispatched targeting 4-hour delivery.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell Priority RMA contracts for FortiAP hardware to enterprise customers in Canada and worldwide. License keys are delivered electronically within 0–1 business days and are valid globally. Shorter terms — 1-year (FC-10-FP41K-211-02-12) and 3-year (FC-10-FP41K-211-02-36) — are available if your procurement or lease cycle calls for it.

Does the 4-hour delivery window apply around the clock, including weekends?
The 4-hour SLA is a 24/7 commitment. A hardware failure confirmed at 11 PM on a Saturday targets a replacement delivery by 3 AM Sunday. The window is from case confirmation, not from when a case is opened, so response time by Fortinet Support to diagnose and confirm the failure also factors into total elapsed time.

What FortiCare contract does the FortiAP-441K need before I can activate this?
The FortiAP-441K must have an active FortiCare Premium or FortiCare Elite contract registered to the same serial number. FortiCare Essential does not qualify a device for Priority RMA add-ons. If the device is currently on FortiCare Essential, you would need to upgrade the support tier before this contract can be activated.

Does the replacement unit come pre-configured?
Replacement units are shipped as factory units. If the FortiAP-441K is managed by FortiGate with saved AP group profiles, configuration can be automatically pushed when the replacement is registered to the controller. Any local overrides applied to the failed unit would need to be manually reapplied.

What happens if the 4-hour delivery window is missed?
The contract defines the SLA commitment. If Fortinet misses the delivery window, the incident should be escalated through your Fortinet Support case. Priority RMA is a binding service level, and SLA breach processes are defined in the Fortinet support terms. DataCenter360.ca can assist with escalation if needed.

Can this contract be purchased for a FortiAP-441K located outside Canada?
The license key is delivered electronically from DataCenter360.ca and is valid globally. Physical 4-hour RMA logistics depend on Fortinet’s parts depot coverage in the deployment region. For FortiAP-441K units deployed outside North America or major international markets, confirm regional parts depot availability with Fortinet Support before relying on the 4-hour window.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-441K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-FP41K-211-02-60

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