Fortinet FortiSwitch-108E FortiCare Premium, 1-Year (FC-10-WP18E-247-02-12)

Branch and small office switch deployments often run lean — no spares on the shelf, limited on-site IT staff. The FortiSwitch-108E FortiCare Premium 1-Year contract (FC-10-WP18E-247-02-12) puts Fortinet TAC behind this 8-port access switch so there is a clear escalation path and a hardware replacement commitment when the device needs attention.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support contract, positioned above Essential and below Elite. For the FortiSwitch-108E, the contract provides:

• 24×7 TAC access by phone, live chat, and the Fortinet support portal
• One-hour response on Priority 1 critical cases
• Next-business-day advance hardware replacement — Fortinet ships a replacement unit before the defective one is returned
• Firmware updates and support portal access for the 1-year contract term
• Eligibility to add a Priority RMA contract for faster hardware swap if your site requires it

FortiCare Tier Comparison

This SKU covers the FortiSwitch-108E at the Premium tier. The table below summarizes what each FortiCare tier offers on the key support dimensions.

Who Uses This Contract

The FortiSwitch-108E is a compact 8-port GbE access switch with two SFP uplinks, commonly found in small offices, retail locations, and branch sites integrated with a FortiGate via FortiLink. Organizations running these switches in a Security Fabric deployment — where FortiGate manages port policies, NAC, and VLAN provisioning centrally — benefit from a support contract that keeps Fortinet TAC in the loop for both hardware and firmware-level issues. It is also useful for IT managers who need a contractual response-time commitment for audit or compliance documentation.

Activation and Delivery

FC-10-WP18E-247-02-12 is a software entitlement delivered electronically. After your order is confirmed, DataCenter360.ca sends the activation token by email within 0–1 business days. You register it through the Fortinet Asset Management portal at support.fortinet.com, linked to the serial number of your specific FortiSwitch-108E unit. There is no physical shipment and no minimum purchase quantity.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiSwitch support contracts across all tiers and terms, including FortiCare for legacy models such as the 108E series. Whether you need a single contract for one device or a multi-unit order covering several branch switches, we can process the order and deliver the registration tokens to your inbox. Questions about contract scope, upgrading to the Elite tier, or adding a Priority RMA supplement are handled before purchase if needed.