Fortinet FortiSwitch-108E-POE FortiCare Premium, 1-Year (FC-10-S108P-247-02-12)

Mixed-PoE deployments — where some ports power IP phones or cameras and others carry plain data — describe most real branch and small office networks. The FortiSwitch-108E-POE FortiCare Premium 1-Year contract (FC-10-S108P-247-02-12) gives this access switch a Fortinet TAC commitment and advance hardware replacement, so a failure on a PoE port or the device itself has a clear resolution path.

What FortiCare Premium Covers

FortiCare Premium is positioned between the Essential and Elite support tiers. For the FortiSwitch-108E-POE it delivers:

• 24×7 access to Fortinet TAC by phone, chat, and the support portal
• One-hour critical-issue (P1) response time
• Next-business-day advance hardware replacement — the replacement ships before you return the defective unit
• Firmware updates and Fortinet portal access throughout the 1-year term
• Eligibility to supplement with Priority RMA if same-day hardware swap is a site requirement

FortiCare Tier Comparison

This contract provides Premium tier support for the FortiSwitch-108E-POE. The table below outlines what distinguishes Essential, Premium, and Elite for a FortiSwitch deployment.

Who Uses This Contract

The FortiSwitch-108E-POE is an 8-port GbE access switch with PoE on a subset of its ports, making it suitable for branch offices, small retail environments, and any site where a modest port count with selective PoE coverage fits the layout. Organizations that fold it into a FortiGate-managed Security Fabric deployment via FortiLink get centralized VLAN and NAC configuration from the FortiGate — but the switch still needs its own FortiCare contract to cover hardware and firmware-level support. FortiCare Premium is the right tier when 24×7 TAC phone access and a 1-hour P1 SLA are in scope, rather than the longer 4-hour window of the Essential tier.

Activation and Delivery

FC-10-S108P-247-02-12 is an electronic entitlement with no physical component. After your order is placed, DataCenter360.ca delivers the registration token by email within 0–1 business days. You activate it at the Fortinet Asset Management portal (support.fortinet.com) by entering the token against your FortiSwitch-108E-POE serial number. The 12-month contract term starts from the activation date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner covering both current-generation and legacy FortiSwitch models. The FortiSwitch-108E-POE and its associated support contracts — FortiCare Essential, Premium, Elite, and the Upgrade to Elite SKU — are all available through the store. Single-unit and multi-unit orders process the same way, and we can advise on structuring renewals if you have several legacy access switches with staggered expiry dates that you want to bring into a single renewal window.