Fortinet FortiSwitch-108F-FPOE Secure RMA, 1-Year (FC-10-F108F-301-02-12)

Standard RMA returns require shipping the defective unit back to Fortinet. For organizations in regulated industries or high-security environments, that creates an unacceptable data exposure risk: Fortinet switches store configuration on internal solid-state media that cannot be field-removed without voiding the warranty. FC-10-F108F-301-02-12 solves this by allowing the failed FortiSwitch-108F-FPOE to remain on-premises permanently, while Fortinet sends a replacement. No return shipment, no data leaves the building.

What Secure RMA Covers

This 1-year Secure RMA service contract for the FortiSwitch-108F-FPOE provides:

• Non-return of the defective hardware — the failed unit stays in your custody
• Fortinet ships a replacement FortiSwitch-108F-FPOE under standard advanced replacement terms
• Eliminates the risk of configuration data, network topology details, or security credentials being recovered from returned hardware
• Applicable to any replacement event during the 12-month contract period

FortiCare Support Tier Comparison

Priority RMA add-on options require FortiCare Premium or Elite on the same device. Here is how the underlying support tiers compare:

Why Secure RMA Matters

Fortinet products typically store configuration on internal solid-state media that is not field-replaceable. Under a standard RMA, that media travels with the returned unit. In environments subject to government security clearances, financial data protection regulations, healthcare privacy requirements, or internal data classification policies, allowing physical media to leave the premises may be prohibited or require a formal data destruction certificate. Secure RMA removes the entire question: the hardware stays, and your compliance posture is maintained without additional paperwork.

Who Needs This

Financial services firms, federal and provincial government agencies, healthcare networks, defence contractors, and any organization with internal data handling policies that restrict off-site hardware transfer are the primary customers for Secure RMA. It is also relevant for multi-tenant environments where switch configuration reflects tenant network topologies that may be considered sensitive.

Activation and Delivery

FC-10-F108F-301-02-12 is delivered electronically worldwide. After ordering from DataCenter360.ca, the license key arrives by email within 0–1 business days. Register it in the Fortinet Support Portal against the target device serial number. Coverage begins immediately upon registration and runs for 12 months.

Secure RMA vs. Priority RMA

Secure RMA addresses data residency during a replacement event; it does not change delivery speed. Under Secure RMA, the replacement unit ships on next-business-day advanced replacement terms (the standard included with FortiCare Premium or Elite). If both faster delivery and data residency protection are required, contact Fortinet or DataCenter360.ca to confirm whether combined coverage is available for your region.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. If Secure RMA is being added as part of a broader compliance initiative — across multiple switch types or alongside FortiGate and FortiAP coverage — reach out to discuss co-terming contracts across the fleet. License keys are delivered electronically and can be registered the same day.