Original price was: CAD$499.93.CAD$403.17Current price is: CAD$403.17.
Authorized Partner for United States (US)A PoE switch outage during business hours hits endpoints immediately: phones drop, access points go dark, and cameras lose power. The standard return-and-replace timeline doesn’t fit environments where hours matter more than days. The Fortinet FortiSwitch-108F-POE 4-Hour Hardware Priority RMA 1-Year (FC-10-F108P-211-02-12) delivers a replacement FS-108F-POE within four hours of the RMA case being opened and approved — the same calendar day, not the next business day.
This Priority RMA add-on upgrades the hardware exchange speed for the FortiSwitch-108F-POE beyond the standard Next Calendar Day tier. Once an RMA case is opened under your active FortiCare Premium or Elite contract, Fortinet dispatches a replacement unit targeting delivery within 4 hours. The 1-year term provides 12 months of this coverage, suitable for sites where annual budget cycles govern support purchasing and where a rapid hardware replacement guarantee is required during a defined period.
4-Hour Hardware Priority RMA is appropriate when the operational cost of a same-day switch failure exceeds the cost differential between next-day and 4-hour service. Financial trading environments, healthcare facilities relying on IP-connected equipment, retail Point-of-Sale networks, and dense open-plan offices where IP telephony is primary all fit this profile. Sites running PoE-powered security cameras in access-controlled areas have particular sensitivity: a switch failure can take a segment of physical security monitoring offline for the duration of the outage.
FC-10-F108P-211-02-12 is a software-only service contract. After ordering from DataCenter360.ca, your registration key is delivered electronically — typically within one business day. You register the key against your FortiSwitch-108F-POE serial number in the Fortinet Support portal, and coverage becomes active immediately. No hardware ships at activation. The license is available worldwide and the contract has no geographic restriction.
4-Hour Hardware Priority RMA requires FortiCare Premium or Elite as the base support tier. The table below shows the differences across base support tiers before adding the Priority RMA service:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This is the 1-year (12-month) term. If your deployment runs longer and you prefer to reduce renewal frequency, 3-year and 5-year terms for the FC-10-F108P-211 are available. Priority RMA must remain co-terminus with your FortiCare base contract; a lapsed base contract disables the Priority RMA add-on regardless of whether the RMA term itself has not expired.
DataCenter360.ca handles FortiSwitch support contracts as a Fortinet Select Partner, with direct access to all Priority RMA add-on SKUs. For the FS-108F-POE specifically, we confirm base FortiCare eligibility and serial-number alignment before processing support orders. Order the FC-10-F108P-211-02-12 online and have your registration key the same or next business day, putting 4-hour hardware delivery coverage in place ahead of schedule.
Next Calendar Day (210 series) targets replacement delivery by the following calendar day. The 4-Hour Hardware tier (211 series) targets delivery within 4 hours of the approved RMA case, meaning the replacement arrives the same day. The 4-Hour tier is more expensive but appropriate for environments where a same-day switch outage creates significant operational or financial impact.
No. This SKU covers hardware delivery within 4 hours. An on-site engineer is not included. If your site requires Fortinet to dispatch an engineer to perform the physical swap, the 4-Hour Hardware and Onsite Engineer Priority RMA (FC-10-F108P-212 series) includes that service.
No. Priority RMA is an add-on that works on top of FortiCare Premium or Elite. FortiCare Essential customers are not eligible. Both the base FortiCare contract and the Priority RMA add-on must be active on the same FS-108F-POE serial number for the 4-hour replacement guarantee to apply.
The contract license itself is available worldwide and delivered electronically. Physical 4-hour hardware delivery depends on Fortinet’s regional logistics coverage, which varies by location. DataCenter360.ca recommends confirming regional service availability before ordering if your FS-108F-POE is deployed outside major urban areas or outside North America.
You can purchase a new longer-term contract to overlap or renew when the 1-year term expires. Fortinet support terms are generally not extended mid-contract but can be renewed or purchased for additional terms at any point. DataCenter360.ca can provide renewal SKUs and assist with co-terming support contracts to align expiry dates.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-108F-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-F108P-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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