Fortinet FortiSwitch 108F-POE Secure RMA, 1-Year (FC-10-F108P-301-02-12)

Some network environments cannot ship hardware off-site. A switch sitting in a government data room or a regulated financial facility may hold configuration data, network keys, or audit-relevant state that creates compliance risk if returned to a vendor without proper handling. The FC-10-F108P-301-02-12 is a 1-year Secure RMA contract for the FortiSwitch-108F-POE — Fortinet ships the replacement unit first, before the failed device is returned, so the organization maintains physical control throughout the process.

What This Contract Covers

FC-10-F108P-301-02-12 is a 1-year Secure RMA contract for the FortiSwitch-108F-POE. Unlike standard Priority RMA, Secure RMA is a standalone service that does not require FortiCare Premium. Coverage includes:

• Fortinet dispatches a replacement FortiSwitch-108F-POE before the failed unit is collected
• The organization retains the failed hardware until the replacement is confirmed and operational
• Secure destruction or supervised on-site handling of the failed unit per compliance requirements
• 12 months of Secure RMA coverage from the contract start date

FortiCare Support Tier Comparison

Secure RMA is a distinct service from Priority RMA. For reference, here is how the underlying FortiCare support tiers compare across the standard RMA tiers:

Who Needs Secure RMA

Secure RMA exists for organizations in regulated industries or security-classified environments. Government agencies, defense contractors, financial institutions under strict data-handling mandates, and healthcare facilities managing network hardware in controlled zones are the primary users. The core requirement is that failed hardware cannot leave the facility without documented chain-of-custody procedures, and standard return-before-replacement RMA does not satisfy that requirement. Secure RMA inverts the sequence so the organization never ships hardware it has not cleared for transit.

Activation and Delivery

FC-10-F108P-301-02-12 is an electronic contract delivered worldwide. The license key arrives by email within 0–1 business days after purchase through DataCenter360.ca. Register it in the Fortinet Support Portal under the FortiSwitch-108F-POE serial number. When a hardware failure occurs, open a TAC case and indicate Secure RMA entitlement — Fortinet initiates the replacement dispatch before requesting return of the failed unit.

1-Year vs. Longer Terms

The 3-year (FC-10-F108P-301-02-36) and 5-year (FC-10-F108P-301-02-60) Secure RMA contracts are available for organizations that want to align the contract term with the switch’s expected deployment lifecycle. The 1-year contract is appropriate for organizations evaluating Secure RMA for the first time, those with annual procurement processes, or deployments with shorter planned lifespans. Service level is identical across all three terms.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada, with experience supporting government and regulated-industry customers across Canada and internationally. Secure RMA licenses are electronic and activate directly in Fortinet’s Support Portal. If you need to confirm that Secure RMA is appropriate for the specific compliance framework governing your environment, contact us before purchasing.