Fortinet FortiSwitch 124E FortiCare Premium, 1-Year (FC-10-WP12E-247-02-12)

The FortiSwitch-124E provides 24 Gigabit Ethernet access ports with four 1 GbE SFP uplinks in a 1RU form factor suited to wiring closets and small distribution layers. With 24 endpoints depending on it, a hardware failure has meaningful scope. This contract, FC-10-WP12E-247-02-12, puts FortiCare Premium in place for one year: 24×7 access to Fortinet TAC, FortiSwitchOS firmware entitlement for the registered device, and advance replacement RMA that ships a replacement before the failed unit is returned.

What it covers

FortiCare Premium on the FS-124E provides 24×7 access to Fortinet’s Technical Assistance Center, entitlement to FortiSwitchOS firmware updates for the registered serial, advance replacement RMA with a 1-hour critical-issue response SLA, and asset management via the FortiCare portal. Advance replacement is the practical differentiator from the base hardware warranty: the replacement ships before you send back the failed switch.

FortiCare tiers at a glance

This contract is the Premium tier. The table below shows how it compares to Essential and Elite.

Who needs it

Any installation where the FS-124E is the access layer for user devices or servers in production. A 24-port switch going offline takes connectivity away from up to 24 endpoints at once. FortiCare Premium means Fortinet engineering is reachable around the clock and a replacement unit is already on its way as soon as the RMA is confirmed.

Activation and delivery

The contract is delivered electronically within 0 to 1 business days to any country. Register the contract number against the switch serial in the FortiCare portal and coverage starts immediately. No physical delivery is required, so the geographic location of the switch does not affect how quickly the contract is active.

Term options and related services

Multi-year terms for the FS-124E FortiCare Premium (3-year and 5-year) are also listed in the catalog. Check current stock on those SKUs, as availability varies. For environments requiring faster hardware logistics, the Priority RMA add-on for the FS-124E provides next-calendar-day delivery on top of the advance replacement already included here.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. Every contract issued here is a genuine Fortinet entitlement keyed to your device serial. We process orders the same business day and can confirm the correct SKU against your FS-124E serial before the order is placed.

Frequently Asked Questions