Fortinet FortiSwitch 124F Next Calendar Day Priority RMA, 1-Year (FC-10-S124N-210-02-12)

The FortiSwitch-124F is a 24-port Gigabit access switch commonly deployed in small-to-medium office environments that need a clean Fabric integration point without the complexity of PoE distribution. FC-10-S124N-210-02-12 extends that deployment with 1 year of Next Calendar Day Priority RMA — a confirmed hardware failure triggers a replacement unit dispatch the following calendar day, weekends and public holidays included, not just the next business day.

What This Contract Covers

FC-10-S124N-210-02-12 is a 1-year Next Calendar Day Priority RMA add-on for the FortiSwitch-124F. It requires an active FortiCare Premium or Elite contract on the same device. Coverage includes:

• A replacement FortiSwitch-124F dispatched by courier on the next calendar day after exchange confirmation
• Coverage on all calendar days, including weekends and public holidays
• Country-specific cutoff times determine whether a case opened on a given day dispatches that day or the next
• 12 months of coverage from the contract start date

FortiCare Support Tier Comparison

Priority RMA add-on options require FortiCare Premium or Elite on the same device. Here is how the standard support tiers compare on RMA handling:

Who Needs Next Calendar Day RMA for the FortiSwitch-124F

The FortiSwitch-124F is typically deployed as the primary access-layer switch for a floor, office suite, or small branch. A hardware failure takes down all wired endpoints on that switch, making fast replacement more important than it would be for a core or aggregation device with redundancy. Next Calendar Day Priority RMA is appropriate for environments where a one-day outage is tolerable but a multi-day wait for standard replacement is not. It is the entry-level Priority RMA tier — faster than standard next-business-day replacement but more cost-effective than 4-hour options. Education, hospitality, professional services, and secondary office branches are common contexts.

The FortiSwitch-124F in a FortiLink Environment

The FortiSwitch-124F integrates with FortiGate firewalls via FortiLink for single-pane-of-glass management, VLAN provisioning, and security policy enforcement. In this configuration, a switch failure affects all FortiLink-managed endpoints on that segment. The 1-year Priority RMA contract ensures that a replacement unit can be installed and re-adopted by the FortiGate within 24 hours of a confirmed failure, minimizing the window of reduced network visibility.

Activation and Delivery

FC-10-S124N-210-02-12 is an electronic entitlement delivered worldwide. The license key arrives by email within 0–1 business days of purchase through DataCenter360.ca. Register it in the Fortinet Support Portal under the FortiSwitch-124F serial number. Priority RMA coverage activates immediately and runs for 12 months from the start date. When a failure occurs, open a TAC case — Fortinet dispatches the replacement through the next-calendar-day logistics program after exchange confirmation.

3-Year and 5-Year Alternatives

The 3-year (FC-10-S124N-210-02-36) and 5-year (FC-10-S124N-210-02-60) terms cover the same service level for longer periods. If the FortiSwitch-124F is part of a stable network environment expected to run for more than a year without a hardware refresh, the 3-year or 5-year term reduces annual renewal overhead and locks in the current contract rate for the full term. The 1-year contract is well-suited for evaluating Priority RMA coverage before committing to a longer term, or for deployments with a defined 12-month operating window.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP in Canada. For organizations managing multiple FortiSwitch units across offices or campuses, we can help confirm the correct RMA SKU for each model before purchase. License keys are delivered electronically and activate directly in Fortinet’s Support Portal, with no shipping or installation required for the contract itself.