Fortinet FortiSwitch 148E-POE FortiCare Premium 1-Year (FC-10-S148P-247-02-12)

SKU: FC-10-S148P-247-02-12

Original price was: CAD$227.54.Current price is: CAD$183.50.

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FortiCare Premium 1-Year (FC-10-S148P-247-02-12) for the FortiSwitch 148E-POE, an annual support contract with 24×7 access, a 1-hour priority-1 response SLA, and advance hardware replacement for PoE-enabled 48-port access switch deployments.
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Product description

The FS-148E-POE extends the 148E platform with PoE capability across its access ports, making it the right fit for buildings where IP phones, cameras, and access points all connect to the same switch. A PoE deployment is higher stakes than a data-only switch — power loss at the switch knocks out endpoints, not just connectivity. FC-10-S148P-247-02-12 covers the FS-148E-POE with FortiCare Premium for one year, providing the 1-hour P1 SLA and advance replacement needed to get the switch back in service quickly.

What FortiCare Premium Covers

The contract provides 24×7 telephone and web support, a 1-hour response SLA for priority-1 incidents, and advance hardware replacement for the duration of the year. Fortinet ships a replacement FS-148E-POE before you return the failed unit, keeping downtime to the time needed to cable the new switch. Access to firmware updates and the Fortinet support portal is included through the contract’s expiry date.

FortiCare Tier Comparison

Feature Essential Premium Elite
Critical issue response (P1) Next business day 1 hour (24×7) 15 minutes (24×7)
Telephone support Business hours 24×7 24×7
Hardware advance replacement
Priority RMA add-on eligibility Included
Firmware, tools & support portal
Extended LTS & monitoring portal FortiGate only

FC-10-S148P-247-02-12 is a FortiCare Premium contract. The tier table above compares Essential, Premium, and Elite for FortiSwitch models. For a PoE switch powering live endpoints, Premium is the minimum recommended tier — Essential’s next-business-day P1 response and lack of advance replacement add risk to PoE-dependent environments.

Who Needs This Contract

Facilities running IP phones, security cameras, or wireless access points through the FS-148E-POE are the core audience. Any site where a switch failure takes down endpoint power, not just data, benefits from the 1-hour escalation path and advance hardware replacement. MSPs managing these deployments under customer SLAs also rely on FortiCare Premium to back their response commitments.

Activation and Delivery

This is an electronic license. DataCenter360.ca delivers the license key within 0-1 business days of your order. Activate it in the Fortinet support portal against the FS-148E-POE serial number, or via your FortiGate if the switch runs under FortiLink management. Coverage begins on the activation date and runs for one year from that point.

Choosing the Right Service

FortiCare Premium is the correct service for production PoE deployments. If budget is the constraint and 24×7 access with advance replacement are not required, FortiCare Essential covers firmware access and business-hours support. For availability of multi-year terms or add-on Priority RMA for the FS-148E-POE, check stock at time of order or contact DataCenter360.ca directly.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiCare contracts for FortiSwitch models and delivers them electronically, typically within the same business day. As a Fortinet Select Partner, we can confirm exact SKU availability and help match the right contract term to your deployment timeline. Contact us if you need to order the hardware and support contract together.

What is the difference between the FS-148E and FS-148E-POE for FortiCare purposes?
The FS-148E and FS-148E-POE are distinct hardware SKUs with different FortiCare prefixes. FC-10-S148P- covers the FS-148E-POE specifically. Do not use an FS-148E contract (FC-10-S148E-) on the POE model, as the SKU prefix must match the registered hardware serial number.
Does FortiCare Premium cover advance replacement for the PoE hardware?
Yes. Advance hardware replacement under FortiCare Premium applies to the full switch unit, including the PoE components. Fortinet ships the replacement unit before you return the failed switch.
Can I add Priority RMA to this contract?
FortiCare Premium contracts are eligible to add Priority Next-Day RMA, which accelerates advance replacement shipment to the next calendar day. Availability of the FC-10-S148P-210-02-12 add-on should be confirmed at time of order.
How does the FortiCare contract interact with FortiLink?
FortiLink is a management protocol between FortiGate and FortiSwitch. The FortiCare contract is registered to the switch’s serial number in the Fortinet support portal independently of how the switch is managed. FortiLink does not change coverage scope or the support process.
When does the 1-year coverage period start?
Coverage starts on the date you activate the license key in the Fortinet support portal, not on the purchase date. This allows you to purchase ahead of a deployment and activate when the switch goes into production service.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-148E-POE

Product Type

Product Group

End of Order Date (EOO)

2024-10-03

Last Service Extension Date (LSED)

2028-10-03

End of Support Date (EOS)

2029-10-03

Product Family

FortiSwitch

MPN

FC-10-S148P-247-02-12

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