Fortinet FortiSwitch-2048F FortiCare Premium 1-Year Support (FC-10-S2F48-247-02-12)

The FortiSwitch-2048F is built for the top of a high-density rack — 48 x 25GE SFP28 access ports, 8 x 100GE QSFP28 uplinks, and 4 Tbps of switching throughput in a single 1RU chassis. A switch at this scale in your data center fabric benefits from FortiCare Premium: 24×7 access to Fortinet engineers, a 1-hour critical response SLA, and advanced hardware replacement that ships before you return the faulty unit. This 1-year contract (FC-10-S2F48-247-02-12) covers one FS-2048F unit for 12 months.

What This FortiCare Premium Contract Covers

FC-10-S2F48-247-02-12 delivers one year of FortiCare Premium on a single FortiSwitch-2048F. It includes:

• 24×7 telephone and web support with priority queue access
• 1-hour Severity 1 response SLA for critical infrastructure failures
• Advanced next-business-day hardware replacement
• All firmware updates and Fortinet Support Portal access
• Option to add Priority RMA (same-day or 4-hour on-site dispatch) as a separate add-on SKU

FortiSwitch-2048F Support Tier Comparison

This product is FortiCare Premium. The table below compares Essential, Premium, and Elite for FortiSwitch devices — noting that Elite’s monitoring portal features are FortiGate-specific and do not apply here.

Who Needs This Contract

The FS-2048F is typically deployed as a ToR (top-of-rack) or aggregation switch in environments running 25GE server NICs or high-density virtualization hosts. At 4 Tbps, it handles aggregation for dozens of servers simultaneously. Teams running this switch in production generally require coverage that matches the criticality of the hardware, which is why FortiCare Premium, rather than Essential, is the appropriate tier. Common use cases include:

• Hyperscale or mid-scale data centers consolidating 10GE/25GE server traffic toward 100GE uplinks
• Colocation environments with strict SLA commitments to tenants
• Fortinet Security Fabric deployments where the FS-2048F is managed via FortiLink through a FortiGate

Activation and Delivery

FortiCare licenses are electronic. DataCenter360.ca delivers registration details within 0–1 business day after purchase. You activate the contract on the Fortinet Support Portal by associating the license key with your FS-2048F serial number. The 12-month term starts from activation, not the purchase date.

Buying from DataCenter360.ca

DataCenter360.ca holds authorized Fortinet Select Partner status and processes FortiCare contracts through Fortinet’s official partner channel. If you’re purchasing FortiCare alongside FS-2048F hardware or renewing an expiring contract, we can align the registration so coverage tracks cleanly from your existing support end date. Reach out to confirm the right license for your serial and co-term requirements before purchasing.