Fortinet FortiSandbox 1500G 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-FS15G-211-02-12)

When a FortiSandbox 1500G fails in a security-critical environment, waiting a full business day for replacement hardware is rarely acceptable. This 1-year Priority RMA add-on sets a 4-hour on-site delivery target from the moment Fortinet confirms the fault — keeping file inspection capacity restored within the same shift. For teams on annual support renewal cycles or in early deployment phases, the 1-year term fits naturally into existing procurement rhythms.

Overview

FC-10-FS15G-211-02-12 is the 1-year term of the 4-Hour Hardware Delivery Priority RMA service for the FortiSandbox 1500G. It is an add-on to FortiCare Premium or Elite — both of which provide advanced hardware replacement — and upgrades that replacement to a 4-hour on-site delivery commitment. Upon confirmed hardware failure, Fortinet dispatches a replacement unit targeting arrival within 4 hours during covered service windows. This service is delivered electronically worldwide; no physical goods ship as part of this SKU.

Who it suits

Organizations running the FortiSandbox 1500G under compliance regimes that require documented, rapid hardware restoration SLAs — financial institutions, healthcare networks, critical infrastructure operators — will find this service directly mappable to their uptime obligations. The 1-year term is particularly practical for teams in initial deployment, those evaluating actual appliance reliability before committing to a longer term, or procurement teams that operate on strict annual budget and renewal cycles. It also suits managed security service providers who contract support on a year-by-year basis aligned to customer agreements.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC-10-FS15G-211-02-12 worldwide. This is an electronic delivery service — your license is fulfilled digitally, with no hardware shipment. Order directly or contact us for a quote. At renewal, you can extend for another 1-year term or step up to a 3-year or 5-year contract to reduce annual renewal overhead.

Frequently asked questions